Group Director of Workforce Transformation

This new role will be key in shaping the way we integrate our People function and the entire c.17,000 workforce across the Group. They will be the champion for continuous improvements across the function, will develop robust service level agreements and contracts for all services, and will lead the transformation of the People function through embracing automation and other innovative ways of working. There will be a strong initial focus on their own functional areas of temporary staffing and for staff rostering across the Group. We know that effective management of Workforce Intelligence and Systems provides the platform for evidenced based decision making, which ensures the Group can leverage the advantage of good data analytics. This role will be integral in helping us move towards the self-service model by ensuring that the hierarchical workforce structures are in place and that data is accurate. This new role will also support the rest of the senior leadership team in balancing the
need for customer-centric services that also provide value for money, by overseeing the creation of service level agreements for all in-house services and proactive management of outsourced contracts (currently recruitment and payroll services) This role can also be based in Epsom with the salary adjusted to reflect the appropriate HCAS, based on the successful candidate's preference. Regular travel to all gesh sites will be expected., This role holder has responsibility for overseeing the implementation of effective resourcing strategies that support the workforce transformation plans for the organisation and enable the recruitment, supply and retention of a highly skilled and competent substantive and temporary workforce.

They will have responsibility for the management of Workforce Intelligence and Systems which provides the platform for evidenced based decision making, ensuring the service can leverage the advantage of good data analytics. The Workforce Intelligence and Systems teams will be integral to helping move towards a self-service model.

They will lead the service improvement agenda with a focus on reducing the manual inputting of data across the People function, so services are more streamlined and automated. The role holder will manage outsourced, insourced, and hosted contracts, (including outsourced recruitment and payroll services), to ensure that service levels are met and reviewed on a regular basis and represent value for money.

The post-holder will ensure there is subject matter expertise within the organisation on each area of their remit, ensuring a framework is in place to ensure that all high-impact activities, such as establishment/vacancy control, deployment of staff and utilisation of temporary staffing, and management of high-volume outsourced contracts are managed appropriately and in keeping with the Group values.

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.