Groups & Events Sales Executive

Being responsible for the reactive

sales of residential meeting and Events enquiries from start to contract

handover. Enquiries will be both corporate and social segments. Communication

channels include telephone, email, or 3rd party intermediary sites.

Creating quotations and proposals

based on customer requirements, conducting regular follow-up calls to identify

changing needs.

Converting enquiries into confirmed

bookings and issuing contracts.

Inputting enquiries into the

relevant booking systems and ensuring data integrity.

Conducting site visits to showcase

the hotels.

Conducting post-event calls to

obtain feedback on product quality and service levels and secure repeat

business.

Engaging with the hotel Operations

team to ensure client expectations can be met and exceeded.

Assisting Group and Events Sales Manager

Background in delivering a similar

service in a 5-star environment.

Excellent communication and organisational

skills.

Good written and verbal communicational

skills.

Good working knowledge of Opera Cloud /

Opera Sales & Catering is essential.

Good working knowledge of MS Office.

Have a flexible schedule and skill to

manage multiple tasks and prioritise.

Understand how to appreciate diversity

of colleagues and guests.

About Montcalm

Collection

United

by timeless style and peerless service, the Montcalm Collection is London's

compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century

brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel

reveals a different chapter in the city's story. Architecture and style may

change, but classic hospitality stands the test of time : expect an enduring

welcome from our team. We are proud of our past, but even more excited for our

future.

Discover

the hotels in the collection. Our historic Brewery reimagined as a vibrant

modern hotel : The Montcalm At The Brewery. Our Georgian charmer with an artful

modern spirit : The Montcalm Marble Arch. Our storied city-slicker, housed in

the former headquarters of the Royal Mail : The Montcalm Royal London House. Our

duo of mindful hotels which set a slower pace : Inhabit Southwick Street and

Inhabit Queen's Gardens.

Overview

Montcalm Collection are

looking for a skilled and ambitious Cluster Groups, Meeting & Events Sales

Executive to join our team. Help to shape the Montcalm Collection's next chapter and

showcase your skills. Become a trusted ambassador for one of our hotels and

take advantage of the opportunity to move between properties, achieving the

service and product delivery standards for the department with a high degree of

customer care and service.

Benefits

Collaborative and empowering team dynamics.

Pathways for promotions and growth within the

brand.

Recognition and Rewards Program.

Access to an array of discounts via our

Benefits Platform.

Comprehensive training through Certified

Classroom and E-Learnings.

28 holidays annually, inclusive of 8 bank

holidays. Additional holidays post 2-year tenure.

Health incentives : Cash-back on optical,

dental, chiropractic, and physio services.

Concession on gym memberships.

Nutritious meals provided during shifts.

Complimentary dry-cleaning service for

uniforms.

Inclusive pension schemes