Groups Support Team Exec - Hemel Hempstead

Salary not available. View on company website.

Warner Hotels, Adeyfield, Dacorum

Posted 6 days ago, 25 Oct | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 538ae719f4a74373996c1972359a8ecb

Answer inbound and make outbound calls from/to Groups Leaders and Coach operators. Fulfil Sales requests, make bookings, collect payments for new bookings
Perform regular administration tasks as shared by the Account Managers
Support the Partnerships sales team with key administration tasks
Work across and support other team members to fulfil Coach Operators and Group Leaders requests by managing shared email groups
Ensure that bookings accuracy is of the highest standard
Problem solve issues that may arise and help maintain an excellent working relationship with all partners
Develop new processes and ways of working designed to improve efficiency.

Requires knowledge and experience of a sales reservation systems
Strong attention to detail
Manage time effectively to deliver on goals set
Ability to take ownership and solve problems
Excellent at building relationships both internally and externally
Strong communication skills

The UK's leading provider of adult short break experiences, Warner Hotels is a collection of unique properties in great locations across the UK. All short breaks at a Warner Hotel include breakfast, dinner, entertainment and activities, ensuring guests make the most of their time away. Situated in stunning locations nationwide including Heythrop Park in the Cotswolds, Studley Castle in Warwickshire, Thoresby Hall in Nottinghamshire and The Runnymede on Thames, each hotel offers its own personal character that makes every Warner Hotels stay unique.

Ability to purchase further holiday allowance through our Holiday Buy Scheme
Hybrid working via our Warner offices located in Hemel Hempstead
20% Discount to you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
Additional earning potential through the Annual Bonus Scheme
Access to fantastic discounts offers with many national brands and retailers through our 'My Bourne Hub' page
Access to use the Company's corporate box at the O2 for Music, Comedy, Sport, and Entertainment events
A fantastic opportunity for career development through external recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
Immediate access to Well-being support through our EAP provider and team pages