Growth Consultant

(We've hired and onboarded multiple people virtually during the pandemic and have developed our ways of working to make sure new joiners feel part of our team, that being said please let us know if you have any specific requirements as part of the recruitment process that will help us better accommodate you and improve your experience) Responsible for developing long-term relationships with their portfolio of assigned customers. Liaises between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Main tasks: Account Management

• Management of the full account management life cycle.
• Building and maintaining strong, long-lasting customer relationships to encourage new and repeat business opportunities
• Operating as the lead point of contact for all matters specific to your customers
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Presentation and training of email marketing software to existing customers.
• Analysis of email marketing activity and performance as well as suggestions for account development.
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
Further tasks:
• Supporting junior members of the team to make sure tasks are completed on time and to client's full satisfaction
• Reporting to their supervisor, providing regular input on all account activity
  
  University degree in business administration (ideally with specialization in CRM)
• 3 years' experience in Account Management and online marketing
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Excellent knowledge of MS Office (Power Point and Excel) is a must.
• Sound technical background, with a strong focus on online marketing and knowledge of HTML is an advantage.
  
  Emarsys are an international SaaS group of sharp technology experts. Born in 2000, we have supported e-commerce brands to grow their commercial value through highly-personalized customer engagement. Today our predictive intelligence fuels user-friendly, real-time marketing automation. Our 2,000 clients in 140 countries send over six billion email marketing messages a month for a serious return on investment.
The marketing technology industry is growing at supersonic speed-and our integrated technology makes us a market leader. That's why we need people to join our team who are attracted to our dynamic environment, and want to grow their career with us. We're positive, proactive people who like to hold a meeting over a game of ping pong every now and then. If you like the sound of us, we'd love to speak about working towards our future together.