Guest Experience Assistant

Get paid to put a smile of someone's face as a Guest Services Assistant at Great Marlborough Street, London (W1F 7HS) ! Be the friendly face of our vibrant corporate site and ensure a 5 star client experience. A role where you'll love what you do. Join a team that values you for being you. What you'll do:

• Manage the integration between property management and hospitality services
• Oversee office spaces as well as users' journey and experience across the building
• Showcase your professionalism as you create and maintain strong and positive relationships across all clients and senior stakeholders
• Manage room bookings and ensure all standards are high
• Work closely with hospitality, events, and reception teams to resolve any operational issues across the building and hospitality spaces
• Meeting room upkeep, set ups, support and regular checks
  
  Strong customer service background, previous experience in 5 environments would be an advantage
• A positive, energetic and proactive attitude with a passion for customer service
• Ability to interact successfully at all levels of seniority within client account
• Proficient in office software (e.g., Microsoft office, excel, power-point, outlook)
• Strong organisational abilities and attention to detail
  
  About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit., Monday - Friday
• Working hours between 7:00am and 7:00pm
• 8 hour shifts / 40 hours per week
• £14.42 -15.38 per hour dependant on experience
• Easily accessible via public transport