Guest Service Agent Apprentice

HILTON WORLDWIDE

Guest Service Agent Apprentice

Salary Not Specified

HILTON WORLDWIDE, City of Westminster

  • Full time
  • U
  • Onsite working
  • Apprenticeship programme

Posted 2 days ago, 17 Sep | Get your application in today.

Closing date: Closing date not specified

job Ref: 68c032961405451da11045a586784a71

Full Job Description

  • Contribute to high levels of customer service in front office

  • Manage customer relations when necessary

  • Comply with and have full knowledge of regulations regarding Health and Safety

  • Undertake any reasonable duties that may be assigned by the senior manager in the hotel

  • Complete all aspects of the training programme

    As an Guest Service Agent Apprentice with Hilton you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months. No prior experience needed - just a passion for Guest Service!

    Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 7000+ properties in 119 countries and territories.


  • In the 100+ years since our founding, we have defined the hospitality industry and established a portfolio of 18 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognised hotel brand in the world.

    We are consistently endorsed by our employees as a Great Place to Work in all of the countries in which we operate, and for the last five years we have been voted by UK students as the most popular Graduate Recruiter in the Hospitality, Leisure and Tourism sector (TargetJobs Awards 2021)

  • Hourly rate of £13.17

  • Travel and food discounts: 100 discounted hotel nights per year plus 50% off Food & Beverage (subject to individual outlets)

  • Free meals on duty

  • Holiday: 28 days including bank holidays (increasing yearly)

  • Pension scheme

  • High street discounts: with Perks at Work


  • And more!