Guest Services Assistant
Exclusive Collection, Balsall Street, Solihull
Guest Services Assistant
£25263
Exclusive Collection, Balsall Street, Solihull
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 18 Oct | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: ad2b6db1e7834e5ebcde91a3aa9450b4
Full Job Description
The Guest Services Assistant will be responsible for ....................
- Meeting and greeting guests to ensure they receive a warm welcome, and are provided with all the relevant information they need for their stay
- Manage arrivals and departure process, ensuring that all guest and function accounts are correct and settled at the time of departure
- To provide consistent and personal guest service that creates repeat custom
- Anticipate the guest needs, respond promptly and create innovative solutions to any issues that may arise
- To provide courteous and professional service, using guests' names at every opportunity