Guest Services Assistant at Pennyhill Park

The Guest Services Assistant will be responsible for:

• Welcoming guests in a warm friendly and professional manner


• Carrying guests luggage to and from rooms


• Labelling all guest luggage and ensuring the porters lodge is kept clean and tidy at all times


• Supporting the front office team with check ins/outs


• Managing guest requests


• Use of hotel buggy for transporting guests around the resort


• Maintenance and regular checks of hotel buggy and bicycles


• Management of the turning circle and top suite parking bays