Guest Services Host

£25210

OCS Group Limited, Cribbs Causeway, South Gloucestershire

Full time
Permanent
Onsite working

Posted today, 29 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: e5b1d1838f1b48e58ceac731e1c6ce34

OCS Group Limited

Full Job Description

Ensure an inclusive and welcoming environment for all.
Actively and enthusiastically engage with our customers, recognising the value of their feedback in shaping our services and reporting it on their behalf.
Act as a central point of contact for customers at the information desk; playing a crucial role in the day-to-day operations of the centre.
Recording and monitoring lost property, facilitating return to customers where possible.
Facilitate free loan of mobility equipment within the accessibility centre, cleaning, and monitoring equipment for safe use.
Ensuring all equipment and environments are maintained to the highest standards of cleanliness and safety, reflecting our commitment to our customers.
Follow health, safety, and safeguarding procedures and promptly report any incidents or accidents, ensuring the well-being of everyone in our workplace.
Carry out functions required within the site emergency management plan (full training provided).
First Aid Responder (Training will be provided).

You will have a passion and interest in working within the retail/customer
Have a fun and energetic nature and a can-do attitude.
You'll be reliable, relatable, and authentic.
Applicants must agree to a mandatory DBS check if requested.

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.

When you become part of the Guest Services team at Cribbs, you become part of a team of likeminded individuals where every customer conversation we have, or guidance we share, is another opportunity for us to enrich an experience.