Guest Services Manager
Exclusive Collection, Balsall Street, Solihull
Guest Services Manager
Salary Not Specified
Exclusive Collection, Balsall Street, Solihull
- Full time
- Permanent
- Onsite working
, 28 Sep | Get your application in now before you're too late!
Closing date: Closing date not specified
job Ref: 9801d40827684a0bbf831c3d5d2f51a9
Full Job Description
Our successful Guest Services Manager will be responsible for;
- To deliver and oversee standards of Guest Care at the Hotel.
- To manage the hotel's Front Office Desk, Guest Services Team and Nights Team to ensure that the public areas are maintained to an exceptionally high standard and guests needs are catered for.
- To ensure the customer journey throughout the hotel is executed to a high standard.
- To assist the management team with training, monitoring of standards and work place presentation.