Haematology (SACT) Pathway Coordinator, Band 3

We are currently recruiting Full Time Booking Officer (37.5hrs) to join our extremely busy Haematology Booking service based at Cheltenham General Hospital with requirement to work cross site as necessary.

You will play a vital role in the booking and coordination of all new and routine appointments as well as complex chemotherapy and treatment appointments, ensuring the delivery of a smooth and efficient administration service to our patients.

This important role supports the Outpatient Services in Haematology for Gloucestershire Hospitals NHS Foundation Trust.

Our clinics are held in both Gloucestershire Royal and Cheltenham General hospitals with admin teams working across both sites.

You must be a hardworking, pro-active, motivated, resilient and patient focused individual who enjoys working in a challenging and busy environment.

You should be extremely well organised with excellent communication and time management skills.

You will be expected to use your own judgement to resolve issues and have a tactful and sensitive approach to dealing with occasionally difficult situations.

You should also be able to work well under pressure, closely following booking rules and guidelines and be able to prioritise your own workload under constantly changing demands.

The ideal candidate will have previous experience of Trakcare and be confident in the use of other IT software systems.

Our clinics are held in both Gloucestershire Royal and Cheltenham General hospitals with admin teams working across both sites.

You will be required to work cross site as necessary.

Benefits of working in our Trust include:

Holiday entitlement of 27 days per year, plus eight Bank Holidays, rising to 33 days after 10 years' service

Annual personal development reviews to support your career aspirations

Occupational health services and support

Automatic membership of the NHS Pension Scheme