Handyperson

We are looking to recruit an enthusiastic individual to join our Handyperson team. The Handyperson service provides a range of small repairs, examples include; basic plumbing, assembling flat pack furniture, putting up/shelves/blinds/curtain rails, fitting key safes, fixing broken or loose fixtures or fittings, fitting locks. The service is provided for customers who live in the London Borough of Camden. This is a full time role working 37.5 hours a week, Monday to Saturday and out of hours on call on Sundays on a rota. You will mainly work alone, however there will be occasions when 2 operatives will be required to undertake work, eg, moving furniture. Operatives will be responsible for their time management, making initial contact with customers to arrange appointments and planning their journeys to ensure value for money is delivered. Van and tools are provided. This role requires a full UK driving licence.

The ideal candidate will be organised, able to provide accurate records of jobs completed, mileage records and time sheets. Experience of delivering repairs and handyperson tasks is required, an established trade background and experience of working with vulnerable people would be desirable. We are looking for candidates with excellent communication and customer service skills. A good standard of IT skills is required. It is also essential that you have a full UK driving licence. Experience of working with vulnerable people would be desirable, but not essential. We would particularly welcome applications from women.

We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-

• Gender
• Ethnicity
• LGBTQ+
• Disability
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

26,000 - 30,000 - Advertised at the 2024 rate including the annual pay award,
• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional ?Beliefs day? once a year to have an extra a day off
• Supported family friendly approach with extended parental leave
• Enhanced pension with matched contributions of up to 9%
• Option to buy or sell up to 5 days annual leave per year
• Life assurance cover 3 x your salary
• Cycle2work scheme
• Hybrid Working - Dependent on job role and department
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
• Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation