Head Housekeeper

Role: As part or our team, we welcome your passion, natural warmth and humour to ensure our guests have an amazing experience every time. We're seeking friendly, warm and cheerful individuals who are happy to work together as a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones - what matters most to us is that you have a positive and engaging personality, you are self-motivated and enjoy the buzz and excitement of a busy hotel atmosphere. For this role you will need to be a hands-on manager who leads from the front, be knowledgeable about housekeeping, be good at developing others and be happy to be part of the hotel Duty Management team.

Are you meticulous about the detail and passionate about the guest experience? If so we have the opportunity for you, come and join our family and enjoy your working life.

SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team. Service charge can be in the region of £250 a month (close to £3,000 per year) over and above base pay, for a full time employee. Send us a Whatsapp message with FAMILYFIRST to to find out more, chat to us and apply (or apply the normal way, whichever works best for you!) Hours: Full time Bonus: That's right- we have a management bonus scheme at our hotels- for all Heads of Department positions and above. We'll let you know all about this at the interview!,

• Competitive pay - We are proud that everyone who joins our family gets rewarded a rate of pay above the National Living Wage, irrespective of age, plus you get tips on top.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels - you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
• We understand it's OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
• We sustain you physically too, meals when you are on duty are free.
• Everyone can learn and develop - our 'Family First' development pathways are unique to us and are the best in the business.
• We provide lots of opportunity to progress and move up - we have made hundreds of internal promotions, including to General Manager level.
• We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
About our family of hotels We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.