Head Housekeeper - The Swallow Falls Inn

Head Housekeeper duties include:

• Managing the cleaning of all rooms to our high standards
• Ensuring all our public areas are presented in their best light - clean and welcoming
• Reporting any maintenance issues to keep up with standards
• Following guidelines to keep everyone safe
• Working as part of the wider team with the shared goal of creating memorable visits.
• Managing your stocks of linen, towels, and room supplies.
• Training new and existing members to the housekeeping team.
  
  Be friendly, with a good eye for detail
• Be able to remain calm under pressure
• React to guest requests so that we exceed expectations
• Work as part of the Housekeeping team
• Be able to work mornings through to mid-afternoon shifts as standard.
• Be punctual, well turned out, and conscientious
  
  What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes.
Next to its spectacular namesake waterfall on Afon Llugwy, The Swallow Falls Inn is the perfect place from which to explore the majesty of Snowdonia national park. A traditional coaching inn two miles from the Alpine-esque village of Betws-y-coed, The Swallow Falls Inn is a charming pub with rooms offering relaxed dining and comfortable stays within Gwydyr forest, where you'll fit right inn. Boasting 38 bedrooms with all of the expected amenities and a 34-pitch campsite with additional glamping pods, all types of stay are catered for in this Area of Outstanding Natural Beauty With a wealth of history, natural beauty, and active adventure attractions to be enjoyed on the doorstep, there is plenty to discover at The Swallow Falls Inn. At The Inn Collection Group, we proudly stay true to our pub roots, creating inns where everyone would like to eat, drink, sleep and explore from. Our people are the key to the success of the group and help us to ensure the customer is at the heart of everything we do. The Swallow Falls Inn is now looking to recruit a Head Housekeeper. The Inn Collection Group is a multi award winning pubs with rooms company in outstanding locations across the North of England and Wales. Here at 'ICG' we deliver hospitality by living and breathing our core values of; Customer Focused, Courage, Execution, Honesty, Respect and Results all with our aim in Making People Happy.

Why Join Inn? - Extra paid holiday in month of your birthday - 50% off food in any of our Inns - 1 bed and breakfast in any of our Inns during January, February or March - 1/3 off room bookings all year round - Employee Assistance Programme - Tronc (...that's tips to me and you!) - Working for Best Pub Employer at the Publican Awards - Paid breaks in our Inns
• Staff accommodation available