Head of Brand, PR, and Communications

ZEGO, City of Westminster

Head of Brand, PR, and Communications

Salary Not Specified

ZEGO, City of Westminster

  • Full time
  • Permanent
  • Remote working

Posted 1 week ago, 14 Dec | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 97b4364eae0a40eba710255e68b83e57

Full Job Description

Zego's vision is of a future where insurance has been transformed by technology, and where everyone across the world has access to personalised policies that reward them for better behaviour. We are at a pivotal and exciting moment in our journey and you would be joining at a point of inflection as we turn our attention to hitting consistent monthly profitability. It will be a period of exponential growth as we expand our footprint into consumer car insurance and grow our presence in the consumer van market. To achieve this, we're seeking a Head of Brand, PR, and Communications to lead our efforts in building brand awareness, executing a robust PR strategy, and championing Zego's story. You will be our Brand evangelist, ready to excite our employees, investors and customers with our ambitions and values. We need passion, ambition and tenacity for this role as it is critical in supporting our ambitious growth plans, including a Series D fundraise in 2025. About the Role As a key member of the Marketing team, you will report directly to the Marketing Director, work closely with the C-suite on strategic PR initiatives, and lead a talented team of five. You will be both a visionary and a doer - entrepreneurial, scrappy, and willing to roll up your sleeves to deliver results in a fast-paced, high-growth environment. Key Responsibilities

  • Brand Strategy and Awareness
  • Develop and execute a brand strategy to significantly grow awareness of Zego across consumer car and van markets within the limits of the existing budget. Ready to pitch for more budget as necessary.
  • Position Zego as a leading, innovative insurtech brand in the minds of customers, investors and our own employees.
  • Act as a brand evangelist, effectively communicating the value of brand-building initiatives to the C-suite and ensuring alignment with business goals.
  • Oversee all brand touchpoints to ensure consistency and excellence, working closely with the in-house design and content teams.
  • Public Relations and Communications
  • Create and manage a full PR schedule to support Zego's Series D fundraise, ensuring positive media coverage and positioning the company as a thought leader.
  • Develop and maintain strong relationships with key media outlets, journalists, and industry influencers.
  • Craft compelling narratives, press releases, and media kits that highlight Zego's innovation, growth, and leadership in the insurtech space.
  • Support crisis communications and act as a trusted advisor to the C-suite for external messaging.
  • Team Leadership
  • Lead and inspire a high-performing team of five, including a senior in-house designer, senior content manager, content manager, senior copywriter, and senior SEO manager.
  • Foster a collaborative, results-driven culture that encourages creativity, innovation, and accountability.
  • Mentor and develop team members to achieve their full potential, aligning their work with Zego's overarching goals.
  • Collaboration and Stakeholder Management
  • Work closely with the Marketing Director and other departments, including Product, Sales, Tech and Customer Success, to ensure the brand and comms strategy is integrated and impactful.
  • Partner with external agencies and consultants as needed to scale efforts efficiently.
  • Advocate for and secure investment in brand-building activities by presenting clear, data-driven insights and outcomes to senior leadership.

    Proven experience in brand management, PR, and communications, ideally within a high-growth tech, insurtech, or fintech environment.
  • Strong track record of building and executing successful brand and PR campaigns that drive measurable awareness and engagement.
  • Exceptional communication and storytelling skills, with the ability to simplify complex concepts for diverse audiences.
  • Entrepreneurial mindset with a scrappy, hands-on approach to getting things done in a resource-constrained environment.
  • Demonstrated ability to influence senior stakeholders, particularly at the C-suite level, and secure buy-in for brand initiatives.
  • Experience managing and developing creative teams, with a strong understanding of content, design, and SEO best practices.
  • Familiarity with the insurance or mobility sectors is a plus.

    At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers.
  • From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding. And we're only just getting started., We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid. Our hybrid way of working is unique. We don't mandate fixed office days. Instead, we foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in our central London office. You have the flexibility to choose the day that works best for you and your team. We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs. We think it's a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.

    We reward our people well. Join us and you'll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that's just for starters.