Head of FM

Deliver agreed contracted FM services that are statutorily and contractually compliant, financially viable and operationally functional.
- Manage and coordinate the on-site team in the delivery of FM Services, via two Senior Engineers.
- Delivery of Hard FM services through a dedicated engineering team
- Ensure all contractual KPIs/SLAs are achieved and reported in line with statutory requirements and the contract Business Plan.
- Manage contractors including specialist hard services, fire systems, lifts, hygiene, waste management and all outsourced services., Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.
A place for you
- We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.
What we offer

- Pension - up to 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the Justice sector
- A company passionate about diversity and inclusion
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
- A safe and supportive culture

We are recruiting for an experienced, driven and dedicated Facilities Manager (FM) to join our team at Gatwick Immigration Removal Centre and take responsibility for the delivery of statutory and contractual compliance, reactive and planned maintenance and projects.

This is a demanding role with line management responsibilities; therefore, you must have experience of leading and directing people successfully. Working with your team and external contractors, you will ensure the delivery of the highest quality upkeep and maintenance of all prison areas, within agreed cost parameters, with an unparalleled customer service approach. Your operational knowledge and application of current Health & Safety, Environmental legislation, Quality Assurance controls and COSHH requirements is a pre-requisite.

As with any role at this level, you will be an excellent all-round communicator, with a passion to lead and direct people, and the ability to deal with challenges as they arise. Your experience within an operational role with a wide exposure to the total provision of FM services and building infrastructure will drive your success. You will be ready to deliver on the below, A natural passion for FM with experience of delivering a high quality service to clients. You must be self-motivated, possess excellent investigative and problem solving abilities.

Successful leadership experience and managing stakeholder engagement are essential requirements to drive success.

Working experience of CAFM systems is essential and a degree of flexibility is required as you will be expected to travel to other other sites for training and team meetings., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone., Why Serco

A place you can make an impact
- We look after around 5,000 prisoners in our prisons and been in the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guarantee you'll be delivering an essential service that touch people's lives.
A place you can count on

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Serco
- Base Location: Gatwick Immigration Removal Centre Full Time / Permanent
Up to £60,000 per annum + Excellent Corporate Benefits Package