Head of Food and Beverage

Richmond Village in Aston on Trent is looking to appoint a new Head of Food and Beverage. If you are a passionate customer focused team manager who pays particular attention to the finer details and achieves consistency in delivery, then we want to hear from you. At Richmond Village you will play a vital role in enhancing the lives of our residents and welcoming new customers, giving them a reason to love living in our village. The successful applicant will be responsible for delivering high quality and profitable hospitality services, ensuring great customer satisfaction and consistent high standards across 5 catering outlets within the village. You will oversee the planning, preparation and delivery of high-quality food services tailored to our residents and meeting our visitor and guests' preferences and needs. In addition to this you will lead and motivate the kitchen, housekeeping and hospitality staff ensuring they are trained, supported and committed to providing an excellent and consistent service for our residents.

• We are looking for a manager with a minimum 5 years' experience within a similar role.
• You will have expertise in quality standards of service and in food and beverage.
• You will have proven record of managing safe and compliant HACCP and COSHH requirements
• Experience of working in a 4 or 5 hotel/conference centre with multiple restaurant and bar outlets.
• You will be flexible and adaptable to different working conditions.
• You will have excellent financial acumen.
• You must be able to demonstrate forward planning of your business function, including marketing strategies
• You will have excellent leadership and communication skills both up and down the management tier and are able to lead a team with great oversight as well as hands on.
• You must be computer literate, especially with MS Excel and rostering systems.
• A liquor licence is highly desirable but not essential.
• If you are an empathetic and experienced leader with a passion for outstanding customer service, we'd love to hear from you! Apply today to make a meaningful impact on the lives of our residents.
  
  We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
  
  Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:
• My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7.
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Free meal with every shift
• Holidays - 20 days + Bank Holidays
• Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Interest- free annual travel Loan to enable the purchase of public transport annual season tickets.
• Wagestream - Have early access up to 40% of your earned wages within minutes.
• We offer a range of Bupa pension plans - Find out more on our career site
• Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK