Head of Imaging / Deputy General Manager

Organisational Skills To proactively prepare business plans, revenue plans, maintenance agreements and new service developments. To ensure the delivery and monitoring of an efficient and effective imaging service and to recommend and manage any change necessary to achieve appropriate service performance. To ensure the effective deployment of staff and resources. To ensure competencies of all staff working within the area are maintained and reviewed annually by the modality superintendents and other service leads. To organise maintenance of all equipment and ensure its safe operation and monitor equipment engineers working in the department. To report and record all equipment faults and to be able to assist with the diagnosis and remedy of routine faults. To ensure the departmental service/business continuity plans are updated and applied where necessary. To ensure all risk assessments are undertaken where necessary and any resultant actions implemented. Direct Patient Care, Quality, Safety
and Governance Maintain an Outstanding service accordingly to CQC standards. Adapt the department and self accordingly to any service disruptions to ensure continuity, e.g. Covid-19 pandemic. To maintain high professional standards of clinical skill and patient care, including when dealing with complaints and concerns. To work with the General Manager to identify and implement improvements within the department keeping the needs of the patient central as per department / trust philosophy. To provide input into the overall staffing strategy for the department having active input into recruitment and retention opportunities and solutions. To assist the General Manager in ensuring that all national programmes involved in improving patient care and the patient environment are implemented. To ensure patient feedback mechanisms are maintained and updated accordingly with a regular patient quality and feedback system in place. To ensure all areas of the department remain patient focused and
committed to infection prevention and control at all times. To implement all recommendations from audit, quality improvement, and incident investigations occur in a timely manner.