Head of Incident Management and Resilience

The Head of Incident Management and Resilience role is to investigate and manage reporting of security incidents and breaches within the department and to lead the Business Continuity and Crisis Management functions. You will be an experienced security and/or business continuity professional and the role will suit someone who is comfortable working in a fast paced crisis or incident response environment. The role reports to the Cabinet Office Head of Protective Security [Grade 6]., The role has oversight for the reporting, collation, collection, investigation and management of security incidents within the department providing a strategic view and operational advice in response to existing and emerging security-related incidents to senior stakeholders up to Ex-Co level. The post holder will be expected to analyse incident data to assess for trends, identify ways of improving processes and work with other colleagues to implement mitigations as required.
The role demands an assured and competent leader who can manage building departmental resilience for ~10000 staff working across ~40 business units and ~30 sites to ensure the department can continue to deliver during periods of business disruption.
Responsibilities
+ Deputise for the Head of Protective Security where required;
+ Continuous improvement of Incident Management, Crisis Management and Business Continuity practices to build confidence in senior leadership that the programme is sound and fit for purpose;
+ Provide reporting against business plan milestones and escalation of issues up to board level with both internal and external stakeholders;
+ Delivery and execution of the department’s Business Continuity and Crisis management plans;
+ Assurance of business continuity and crisis management plans including the delivery of a testing and exercising programme;
+ Influence wider cross government risk activity and policy that may stem from the National Security Risk Assessment, Government Security Group and other stakeholders across HMG;
+ Drive the professional development of yourself and your team driving a culture of continuous learning & development;
+ Oversight of the incident management team including developing policies & processes as well as managing and investigating significant incidents.
+ Lead a team of 4 individuals;
+ Oversight of resilience risks ensuring these are effectively managed and escalated as appropriate;
+ Ensuring there is a programme of education & awareness activity in place that is designed to reduce incidents and increase departmental preparedness;
+ Work closely with internal and external stakeholders such as within the security team, health & safety, digital, estates, NPSA and other government departments to ensure that processes are aligned;
+ Any other work in support of the Security & Resilience team’s objectives as required;
+ There may be a requirement to work outside of normal hours in periods of crisis., We'll assess you against these behaviours during the selection process:
+ Leadership
+ Seeing the Big Picture
+ Changing and Improving, Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.
Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
o UK nationals
o nationals of the Republic of Ireland
o nationals of Commonwealth countries who have the right to work in the UK
o nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
o nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
o individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
o Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

+ Experience of working in a resilience, business continuity, crisis management or security environment;
+ Line management experience;
+ The ability to lead change;
+ A pragmatic decision maker with confidence in the presence of seniors and stakeholders;
+ Highly organised and capable of managing own and others' time effectively;
+ Strong written and verbal communication skills;
+ Proactive in identifying and resolving issues.
Desirable Criteria
+ Membership of the Security Institute, Business Continuity Institute or equivalent.

Alongside your salary of £55,403, Cabinet Office contributes £16,050 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
+ Learning and development tailored to your role.
+ An environment with flexible working options.
+ A culture encouraging inclusion and diversity.
+ A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
+ A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30., This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Candidates are asked to submit a CV and 500 word personal statement both of which will be used to assess the candidate's suitability and experience against the essential criteria.
Successful candidates at the sift stage will be invited to a virtual interview where your experience will be assessed by delivering a presentation (details of this will be sent to successful candidates at the initial sift stage) as well as against the following three behaviours:
+ Leadership
+ Seeing the Bigger Picture
+ Changing & Improving
Expected timeline (subject to change)
Expected sift date – w/c 9th December
Expected interview date/s – w/c 20th January
Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.