Head of IT & Systems

You will support the IT function with technical issues, planning future investment, and ensuring the ongoing supporting the organisation goals., Prior's Court is seeking an experienced Head of IT & Systems to oversee the network, infrastructure, and security of our IT platform. Reporting into the Director of Finance, you will support the IT function with technical issues, planning future investment, and ensuring the ongoing supporting the organisation goals. You will be collaborating with our bespoke Prior Insight platform provider and identifying priorities for development whilst ensuring data integrity and aligning with the needs of the organisation.Main responsibilities include:

• Management of the Systems team including supporting delivery of system developments, reporting and solution implementation.
• To provide maintenance of physical networks, hardware and software as appropriate to training provided and competence gained, including Wifi, phones, mobile devices.
• Advise on strategic IT policy and be an active contributor in developing the IT infrastructure.
• Liaise with 3rd party providers as required for software and hardware requirements, e.g. Managed Service Provider (Net team), Internet service provider (LGfL).
• Disaster recovery point of contact for IT and systems issues.
• Manage IT budget: track, approve and monitor all licence costs across the organisation as well as CAPEX investment in IT infrastructure and equipment. Manager the ordering of equipment materials and consumables as required. Managing stock levels and obsolescence of equipment.
• GDPR: ensure adherence to legal requirements and support the implementation of a robust process to ensure compliance. Including reviewing and updating IT policy.
• Manage both data analysts ensuring accurate and consistent reporting.
• Ensure quality assurance and regulatory requirements of the industry (Care and Education services) supported via the provision of access to timely and accurate data and reporting.
• Ongoing development of dashboards is maintained to support any change to requirements or focus of the organisation.
• Explore and support the provision of tools across the organisation to enable optimisation and efficiency of reporting, monitoring/capturing of data e.g. business planning, risk register etc
About Prior Insight Prior Insight is a unique platform which provides our case management system, holding all care and academic records of young people, including incident and complaint management. It is also our central HR database and holds all staff rotas. The system is a customisation of a platform, Zone Standard, which has been developed in partnership with, and operated under license from, the developers, Actualised Living. We are continuously developing and enhancing the system to meet organisational requirements. Your responsibilities around Prior Insight include:
• Managing the development and ongoing support of the platform.
• Work with platform provider to ensure delivery of developments as required to support the organisation.
• Implement process for change management delivery by the team to support the overall requirements of the organisation.
• Work with managers across the organisation to understand priorities and ensure processes support the system changes.
• Manage the relationship with Actualised Living, as our partners, licensor, and data processor
  
  Prior's Court is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles.
The different skills, experiences and backgrounds our employees bring to their roles create a workforce as diverse and individual as the young people we support and makes Prior's Court a special place to work. We strive for an inclusive environment where employees feel safe, engaged and supported to make a difference.

We aim to make all staff feel valued and supported with training and a competitive salary along with providing the knowledge and skills needed to do a great job. Find out more about the benefits we offer.
• 33 days annual leave, including Bank Holidays.
• Company pension (Combined 8% contributions - Employer 5%, Employee 3%).
• Employee Recognition Schemes, including an annual staff awards programme and Long Service Awards.
• Employee Assistance Programme.
• Access to our full Flexible Benefits package including the option of dental insurance, private medical insurance, critical illness, increased life insurance, partner life insurance self-funded health cash plan and many others.