Head of Maintenance

Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives. You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform. As our Head of Maintenance, you'll ensure that the necessary maintenance and repair tasks are completed to the highest standard and the Village remains fully functional at all times. You'll help us make health happen by:

• Managing, training and developing other maintenance employees in the team and keeping a record of all instructions given, especially where use of equipment is involved
• Assisting with staff inductions, specifically relating to emergency exists, fire points and evacuation procedures
• Advising over the phone when off duty or being called out to the Village in emergency situations
• Reporting any defects to the Village manager and identifying issues that require escalation or specialist advice
• Ensuring the outside of the building and grounds are maintained to a safe and good standard of repair, carrying out any works with minimum disruption to residents and staff
• Checking boilers are functioning correctly, free of leaks/defects and that space and water temperatures are correct
• Ensuring that safety and cleanliness within the Village adheres to current regulations and that all health and safety checks are completed and recorded
• Adhering to company purchasing procedures, making every effort to minimise waste and control costs
• Maintaining the office workshop and plant rooms, ensuring all areas are kept clean and all tools/equipment are safely secured
• Ensuring all residents' electrical appliances are checked and tagged 'safe for use' adhering to Health and Safety regulations
  
  Previous experience as head of maintenance in similar facilities management environment. Some duty management shift cover required, plus supporting occasional on call., You have previous experience in a property or maintenance repair role and a good understanding of building services such as electrical distribution and plumbing. A Health and Safety or relevant building, electrical or plumbing qualification would be advantageous. With previous experience of planned maintenance systems and record keeping you have good IT skills and knowledge of statutory requirements. Friendly and approachable, you have excellent customer service skills and an ability to work well within a team.
  
  Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
• My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7.
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences
• Free meal with every shift
• Holidays - 20 days + Bank Holidays
• Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Interest- free annual travel Loan to enable the purchase of public transport annual season tickets.
• Wagestream - Have early access up to 40% of your earned wages within minutes.
• We offer a range of Bupa pension plans - Find out more on our career site
• Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK
Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time