Head of MIS and Systems Development

To be accountable for the technical administration of MIS applications and systems.

Lead and manage the MIS team in strategic initiatives and daily operations.

Coordinate with other department heads to integrate MIS resources effectively.

Ensure that curriculum managers receive accurate and timely management information to aid performance monitoring and contribute to the annual SAR process and Ofsted inspections.

To support the college's IT and Digital Transformation projects.

Key Responsibilities

To oversee and co-ordinate the technical and analytical services of learner information and data.

To cultivate, develop and maintain effective, supportive working relationships with all users of the service, and to promote the service to all users.

To be responsible for ensuring auditable systems exist and operate with regard to the processing of all learner data.

Ensure that the 'MIS Dashboards' and Reports provide accurate, timely data tailored to the needs of all user levels. Produce ad-hoc reports as needed for the leadership team.

To lead on Customer Service excellence within your area, and ensure it becomes embedded.

To work with the Executive Director of Planning, Performance & Information to ensure a cohesive MI Strategy is developed and implemented.

To manage projects and lead the on-going development of relevant systems and promote their usage within the college.

Monitor and streamline processes to ensure efficiency, effectiveness, and excellent customer service across the MIS business support function.

Ensure full compliance with the Data Protection Act 2018, providing training and raising awareness across the College.

Manage the departmental budgets, procurement processes, and contracts, recommending changes or improvements where necessary.

To liaise with IT staff and external suppliers / contractors and plan effectively to ensure system 'down-time' is minimised, and systems' performance is optimised.

Ensure continuous development and improvement of professional knowledge.

To build, develop and effectively manage the team using the college's performance management system to ensure high performance and business efficiency.