Head of People and Capability

In recognition of the hurt caused by the infected blood scandal and highlighted by the Infected Blood Inquiry (IBI), the government has accepted the moral case for a compensation scheme to pay compensation to those infected and affected. This is a unique opportunity to shape, design and implement the organisation for a new Arm’s Length Body (ALB) – the Infected Blood Compensation Authority and build high performing teams.
Are you driven and ready for a short-term opportunity to make a real impact? This is a challenging and fulfilling role that requires pace, impact, sensitivity, and compassion.
Are you ready to develop multiple learning journeys and brand-new learning products.
Opportunities to move to the new Infected Blood Compensation Authority (IBCA).
At the moment all IBCA roles are hosted by Cabinet Office within the Civil Service. However, once IBCA becomes operational, it is anticipated that most of these roles will transfer to IBCA, which is a new Arms Length Body (ALB) separate from the Cabinet Office. Roles that transfer to IBCA from Cabinet Office will maintain the same or substantially the same terms and conditions of employment that are overall no less favourable. It is anticipated that employees who move from Cabinet Office to IBCA will be able to continue to participate in the Civil Service Pension arrangements with no break in their pensionable service. Roles commencing after IBCA has become operational will be with IBCA itself on similar terms and conditions. All successful candidates will receive full details of the terms and conditions of employment for their role with their formal job offer.
Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years, after which time IBCA will become a smaller residual service. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer., The Head of People and Capability role is a demanding but incredibly rewarding role which carries a high level of responsibility but also brings with it great variety and the opportunity to make a difference to the service we provide to people whose lives have been impacted by infected blood across the UK. The successful candidate will create, shape and embed a full end to end learning experience for all of our people within IBCA, whatever their grade or their role.
They will design the people and capability strategy alongside the IBCA mission, vision and aims. You will strive to ensure our offer inspires our people to learn and develop to deliver the best possible customer service in a challenging environment and to be the best version of themselves in all that they do. You will help create the culture of CARE that we want to embed in IBCA (Compassion, Accuracy, Respect, Empathy) and will lead on key people engagement strategies ensuring that IBCA is a great place to work and one where we take the wellbeing of our people as seriously as we take that of our customers.

This role is responsible for delivering the complete learning offer. The number one goal for this new organisation is to ensure we have a multiskilled and engaged workforce.
Recognising and ensuring the challenge of learning and development is an ever-changing environment. You will use creative and innovative ideas to make learning and development engaging, ensuring, and building the relevant skills and capabilities. Researching and resourcing the right learning recognising one size doesn’t fit all, so will need to be diverse in its approach.
You will ensure a continuous improvement product is formed to encourage feedback and ways to improve our service.
You will analyse and interpret complex policies and business requirements to identify suitable learning/capability solutions to meet business needs and ensure these are aligned to IBCA Strategic business priorities.
You will be responsible for developing, iterating, and improving key learning routeways (including induction), guidance and wrap around learning to support the upskill. Key elements of the learning are to ensure that we have a caring and compassionate workforce who are trauma informed to be able to support IBCAs community.
You will develop, implement, and lead a safeguarding function for the authority which will be responsible for supporting and protecting the most vulnerable of our customers, whilst ensuring support is in place for our people also.
You will establish specific learning requirements, championin and enabling a holistic approach to building capability, meeting the needs of diverse stakeholders, and responding to change at pace.
You will be responsible for building key relationships with multiple stakeholders, to ensure we grow from a minimum viable product to a learning offer we can be proud of. You will need to utilise your skills, knowledge and experience as all areas will be developed from the outset using systems and products that may not be the norm.
You will need to grow/recruit a community of associate trainers and develop the learning for these.
Highly effective and inspirational leader, role modelling leadership behaviours and highly resilient. You will role model your own learning journey and commitment to continuous self-development.
IBCA is a Trauma Informed organisation that acknowledges the widespread impact of trauma. We actively seek and create an environment that promotes this. YOu will be responsible for ensuring all IBCA employees and these practices are integrated into our policies and practices.
The IBCA’s primary objective is to pay and support people who are eligible for compensation accurately, accessibly, securely and speedily and you will be responsible for the delivery of the learning objectives and routeways to enable this., A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to IBCA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via recruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
o UK nationals
o nationals of the Republic of Ireland
o nationals of Commonwealth countries who have the right to work in the UK
o nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
o nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
o individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
o Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
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• Strong leadership skills, with the ability to confidently lead from the front, communicating with clarity, conviction, and enthusiasm.
• Think innovatively, identify opportunities for improvement, with a passion for engaging and involving people in change and driving inclusivity.
• Experience in leading the development of capability and/or capability assessments for large teams / departments
• Proven experience of building strong stakeholder relationships through excellent influencing skills, with the ability to remain focussed on outcomes whilst managing a range of challenging and diverse views, negotiating, and gaining consensus to strategic aims and purpose
• Demonstrable experience of, and confidence in, management of budgets, forecasting and monitoring.
• Leading by example. You will have evidence of how you will be able to role model by having a robust personal learning journey.

Alongside your salary of £55,403, Cabinet Office contributes £16,050 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
+ Learning and development tailored to your role.
+ An environment with flexible working options.
+ A culture encouraging inclusion and diversity.
+ A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
+ A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.
As we build the operations team you will be expected to be based on site full time. Following this you will be expected to work from the office at least 80% of the time