Head of People Operations

At the Gambling Commission, we believe in making a difference, both for our consumers and our employees. Every colleague's contribution is valued and acknowledged. Successes are celebrated, and accountability is taken when challenges arise. In this role, you'll have the opportunity to shape and influence the HR landscape, ensuring that the Gambling Commission continues to be a great place to work.
Join us and be part of an organisation that values collaboration, continuous improvement, and respect for all. If you are a HR leader who is passionate about creating a positive impact, we'd love to hear from you.
The Gambling Commission is committed to promoting a diverse and inclusive workplace. We welcome applications from all qualified candidates.
We are seeking an experienced and dynamic Head of People Services to lead our People Operations team and play a key role in shaping the future of our organisation. In this critical role, you will ensure the delivery of core HR services, including Recruitment, On-boarding, Payroll, Pensions, Reward & Benefits, People Data & Reporting, Employee Relations Casework, and Trade Union Relations, to support our mission to make the Gambling Commission a great place to work., + Lead and manage the People Operations team, providing expert HR services and advice to managers, colleagues, and stakeholders.
+ Develop and implement HR operational plans aligned with our People and Culture Strategy 2024- 2027, working closely with the Executive Director of People Services.
+ Enhance and deliver the Employee Value Proposition (EVP) and lead the Pay and Reward reform project to offer a compelling total reward package.
+ Design and implement an effective talent acquisition strategy that ensures the Gambling Commission attracts the right skills and capabilities.
+ Oversee governance and implementation of key HR functions, including pay bench-marking, job evaluation, pensions, and employment terms.
+ Manage cost-effective service delivery, ensuring efficiency in recruitment processes, third-party supplier management, and employee relations support.
+ Drive continuous improvement within the People Operations team by promoting a culture of openness, accountability, and collaboration.
+ Act as a trusted advisor to the Senior Leadership Team and Executive Team on HR matters, offering strategic insights to drive positive change., If you are unable to apply online, or have any issues with the online application process, please contact Naima Hussain on the below.
Once you have applied, you will receive an automatic acknowledgement. If, once you have checked your spam, you have not received this, please contact Naima Hussain before the deadline for applications.
Candidates will be assessed at interview and maybe asked to give a short presentation, the subject of which will be shared upon invitation.
Preliminary Interviews will take place week commencing 23rd October 2024.
Staff Engagement Exercise will take place week commencing 14th November 2024.
Final interview will take place week commencing 25th November 2024
Feedback will only be provided if you attend an interview or assessment.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

+ Extensive experience in a generalist HR leadership role, ideally within the public sector with a proven track record of developing and implementing reward, recruitment & HR strategies.
+ Strong experience in leading and coaching HR teams, with the ability to inspire high performance and operational excellence.
+ Up-to-date knowledge of employment legislation and hands-on experience in union negotiations and labour agreements.
+ Exceptional relationship management, influencing, and communication skills, with the ability to present complex information to a wide range of audiences, including the Executive Team.
+ Ability to think strategically, with a passion for developing creative solutions and managing change
+ Professional HR certification or equivalent experience is essential. Accredited Coaching experience would be advantageous.

Alongside your salary of £70,000, Gambling Commission contributes £20,279 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
+ Learning and development tailored to your role
+ An environment with flexible working options
+ A culture encouraging inclusion and diversity
+ A Civil Service pension with an employer contribution of 28.97%