Head of People - Operations & Capability

Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. Learn more on our careers pages.
Immigration Compliance and Enforcement (ICE) and Reporting Offender Management (ROM) South Region covers a large geographical area and includes seven ICE Teams and three ROM teams working from different locations. The Head for ICE & ROM South is currently based at Lower Thames Street in central London., This is an exciting and rewarding opportunity to step into a senior leadership role, where you will play a key part in providing visible and inspirational leadership to operational delivery teams, including supporting them through transformational change., Reporting to the Head for ICE & ROM South, you will provide strategic direction and leadership, driving performance improvements and increasing professionalism and accountability.
You will lead a truly professional, high-performing team with the necessary capabilities and skills to deliver for Immigration Enforcement and the wider Home Office. Equality, diversity, inclusion, and fairness are at the heart of Immigration Enforcement. You will play a lead role in promoting and championing this through everything you do.
The key focus of this role is people based and you will lead on strategic workforce planning, recruitment, our regional people plan, wellbeing and developing and building capability for everyone in our region.
You will line manage operational teams to deliver effective performance against changing key priorities, focussing on innovation and continuous improvement to drive tangible increases to productivity and efficiency. IE priorities are derived from national strategic priorities and currently include harm reduction and maximising returns, achieved through various types of operational activity, both in the community and within our Reporting Centres.
You must be willing to undertake the Immigration Enforcement PPST Arrest Training and complete the full Pathway training if you have not already done so. This is a uniformed role, so you will be expected to wear the uniform provided.
You will be trained to PPST level 3 to allow you to accompany teams on operational enforcement activity in the community to give yourself a good understanding of the challenges and issues staff face when working with the public and our partners.
You will also build and maintain valuable strategic partnerships with colleagues across the migration system, representing your region and IE nationally to deliver and encourage innovative ways to improve performance. It is essential that you quickly develop strong relationships with external stakeholders and are prepared to influence and work collaboratively with others to achieve common objectives.
Due to the business requirements of this role, it is only available on a full-time basis., We'll assess you against these behaviours during the selection process:
+ Communicating and Influencing
+ Leadership
+ Seeing the Big Picture, You can select up to two locations in order of preference. Please ensure that these are locations you are prepared to travel to. If you are offered a role at one of your preferred location(s) and you decline, your application will be withdrawn.
Reserve list
A reserve list may be held for a period of up to 12 months from which further appointments may be made. There is no guarantee that being held on a reserve list will lead to a job offer. Further information can be found on our website.
Reserve lists will be held for each location and profession. Candidates will be appointed in merit order by location and profession.
Appearance
This is a uniformed post and as such requires the highest standards. Further information on this and policies regarding tattoos can be found on our website.
Additional Security checks
As well as successfully obtaining UK Security Vetting clearance, candidates will be subject to a range of additional checks. The range of checks carried out will depend on whether you are a current Home Office employee, existing civil servant or an external new entrant as well as the role requirements. Further details are included in the Notes to Candidates.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
If you are invited to an interview, you will be required to bring documentation for the purposes of establishing your identity.
You will need to meet the nationality requirements for this role and obtain the necessary security clearance to take it up. For meaningful security checks to be carried out, individuals need to have lived in the UK for a sufficient period of time. Learn more on our website. Security Checks - Home Office Careers
Visa sponsorship
We do not sponsor individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas.
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
+ Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
+ Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

You will be required to spend a minimum of two days per week with your senior management team in central London. The role also requires travel to visit all locations in our region on a regular basis. A high degree of senior leadership visibility is required so hybrid working opportunities are limited., • A track record of providing inspirational, inclusive and engaging leadership, valuing diverse views, eliminating discrimination, harassment and bullying and actively promoting health and wellbeing.
• Experience of leading your people through departmental change in a visible way, able to make clear decisions and set direction without having the full picture; re-focusing as details emerge.
• A track record of delivering results through others by motivating, coaching and empowering teams, unlocking and harnessing their full potential.
• Excellent communication skills with the credibility and interpersonal skills to influence, challenge assumptions, and impact direction of senior stakeholders and external partners.
• Adept at prioritising and delivering at pace, capable of juggling multiple competing priorities under pressure and in a fast-paced environment, ensuring that outputs are consistent with strategic intent.
Desirable criteria
• Good working knowledge of Immigration Enforcement and/or the wider immigration system.
• An understanding of recruitment and Work Force Planning processes.

In addition to your salary, a career with the Home Office offers a range of benefits, including:
+ A Civil Service pension with an employer contribution of 28.97%.
+ In-year reward scheme for one-off or sustained exceptional personal or team achievements.
+ 25 days annual leave on appointment, rising with service to 30 days.
+ Eight days of public holidays, plus one additional privilege day.