Head of Performance

NHS Cornwall and Isles of Scilly Integrated Care Board (ICB) is a statutory NHS organisation responsible for developing a plan for meeting the health needs of our communities, managing the NHS budget, and arranging for the provision of joined up health services which improve the lives of people who live and work in Cornwall and the Isles of Scilly.

By collaborating as an integrated care system (ICS) our health and care organisations can tackle complex challenges, including:

improving the health of children and young people

supporting people to stay well and independent

acting sooner to help those with preventable conditions

supporting those with long-term conditions or mental health issues

caring for those with multiple needs as populations age getting the best from

Are you ready for a challenge? Do you have a sharp eye for detail, a passion for data, and a commitment to driving performance through informed decisions? If so, the Head of Performance role could be the perfect fit for you.

In this key position, you will support both commissioning and operational teams across the ICB, working closely with the Director of Delivery. Your mission: ensure we have a robust, data-driven performance narrative that guides and informs our delivery efforts., In this role, you will oversee performance management, identifying key trends and collaborating with both internal and external teams to develop and implement improvement plans. Your focus will be on driving measurable progress where needed, ensuring performance is consistently elevated across the board.

You will take charge of coordinating the completion of performance reports, ensuring accuracy and transparency, with these insights feeding directly into ICB board meetings.

As Head of Performance, you will work closely with the ICB's Business Intelligence team to continuously evolve the business intelligence platform, ensuring it remains dynamic and responsive to the organisation's needs.

In this senior leadership role, your passion for driving planning, performance, and improvement will be vital. You'll work to deliver operational plan objectives in close partnership with the Director of Delivery, ICB Planning Lead, Relationship Directors, Place Directors, and Heads of Programmes of Care.

A key responsibility will be leading the ongoing development of an integrated Performance Improvement Framework, ensuring alignment with internal, local, and national standards. You'll also be responsible for forecasting and monitoring the trajectory of improvement, particularly when standards fall short, to ensure swift, effective action in full support of the Director of Delivery.

We are committed to creating an inclusive and diverse work environment and are always keen to hear from people who would like to work with us. We welcome applications from everyone regardless of age, disability or long-term health condition, gender identity or expression, race or ethnicity, faith, sex, sexuality or veteran status.

We are looking for people whose personal values and behaviours align with the NHS values outlined in the NHS Constitution and our own values and behaviours.