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Head of Retail - South

Greggs Plc, City of Westminster

Head of Retail - South

Salary not available. View on company website.

Greggs Plc, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted today, 18 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 66c49456ea93490e85d51978b322eace

Full Job Description

  • Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another, This is a full-time role, however flexibility in this will be considered
  • We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
  • The base location for this role would be within the Southern region covering all shops below Luton, Oxford and Bristol.
    • What you'll do Customer Focus (Sales Growth)
  • Accountable for growing our business both in terms of organic shop growth and through new shop development
  • Drives high standards of customer service across the Region
    • Business Development
  • Actively drives the new shop opening programme within the Region
  • Liaises with Shop Development and Property team to identify and open new sites
  • Drives new channels and develops our business across all day parts
    • Brand Responsibility
  • Accountable for ensuring the implementation of agreed Brand standards and practices within the Region.
  • Ensures Brand initiatives and product launches are implemented in the Region
    • Operational Excellence
  • Helps deliver ongoing operational improvement by working across functions on developing operating standards.
    • Leading the Regional Team
  • Leads and coaches the Regional team on the ground in line with Greggs values, with high visibility promoting a culture of leadership and responsibility.
  • Ensures the team has clear objectives, regular reviews and personal development plans in order to deliver the business objectives and develop the team to their full potential.
  • Ensures the appropriate coordination of functional support to deliver the Business plan.
    • Brand Standard Delivery Responsible for ensuring that we deliver, as measured by audits, the necessary Brand standards for:
  • Service Style
  • Merchandising,
  • Quality of food baking and preparation
  • Retail Food Safety
  • H&S
    • Cost Control and Profit Responsibility
  • Accountable for delivery of the Regional sales and profit budget.

    We are looking for highly experienced, talented individuals with drive, who can demonstrate:
  • Senior Management experience within a multi-site retailer
  • Experience of developing innovative solutions and contributing to strategic planning
  • Have demonstrable experience in people management and people development
  • Have strong stakeholder engagement and management skills, working in large cross functional groups
  • Present a welcoming attitude to change and adjust dynamically to continuous business change and improvement
  • Proven commercial acumen with accountability for achieving and excelling company targets
  • Excellent organisational skills with strong attention to detail
  • Have advanced IT skills including Microsoft 365, SharePoint, Word, Excel, Outlook, PowerPoint, and Teams
  • Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
  • Are supportive of an inclusive culture - recognising and valuing that difference is good

    We love what we do and we have fun! It doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join the team.

    25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
  • Company car or car allowance
  • Management Bonus Scheme which is worth up to 30% of your salary
  • Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year
  • Private Medical Insurance which is free for you and subsidised for your dependants
  • Permanent Health Insurance which is a replacement income scheme
  • You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages
  • Defined contribution management pension scheme
  • Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary
  • Colleague discount, up to 50% off our own-produced products
  • Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
  • Career progression and learning and development
  • Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing