Head of Surveying Services

We have an exciting opportunity for a highly skilled, motivated and experienced Surveyor to spearhead the development and implementation of our Surveying Services proposition across the UK, which forms part of Claims Solutions within the Marsh Advisory practice. Claims Solutions is an exciting Marsh business unit that brings together specialists in the field of forensic accountancy, surveying, engineering, adjusting and claims advocacy. The advice the team provides falls into five distinct areas by providing solutions across insurance claims preparation & management, advocacy dispute resolution (quantum support), business interruption (BI) insurance review, claims defensibility and supporting clients with dispute avoidance / resolution. One of the new disciplines within the suite of services is a UK wide Surveying Service focusing on supporting clients with post loss design and project management of perils reinstatement works. What can you expect?

• This is an opportunity to have a leading role in developing a proposition within the world's largest major loss and complex claims team, applying Building Surveying skills to a wide range of clients' perils claim.
• Be part of the inception of the first major insurance broker developed in house Surveying Services proposition in the UK.
• Your primary goal will be to strengthen client relationships, enhance client retention, and provide a differentiated service through the utilisation of our own surveyors on the project management of perils insurance claims.
• You will be fully supported by experience claims professionals many with a background in Surveying and complex claims enabling you to succeed in the role.
• A Claims Solutions team of 45+ colleagues' part of a broader Marsh Advisory and Claims proposition in Marsh UK of over150 team members, all focused on the best experience and outcomes for clients.
• You will be fully supported with appropriate training and development in insurance & leadership augmenting core Surveying continual professional development., You will be responsible for overseeing the initial development, strategic direction, operational management, and successful delivery of our surveying proposition across various UK sectors, including Corporate and Commercial, Education, High New Worth, and Real Estate clients'.
• Recruit, lead and manage a team of surveyors, ensuring efficient and effective service delivery, adherence to quality standards, and regulatory compliance.
• Collaborate with internal stakeholders, such as Placement, Claims Solutions and Marsh Advisory, to integrate Surveying Services into existing Marsh services enhancing the overall client experience.
• Assess project and operational costs associated with different development options, and provide recommendations based on cost-effectiveness and potential return on investment.
• Stay updated with industry trends, regulations, and best practices related to surveying services, and incorporate them into the development and delivery of services.
• Collaborate with marketing and business development teams to promote surveying services, generate leads, and expand revenue opportunities.
• Provide expert guidance and support to clients, addressing their complex property claims, insurance response, and other related needs.
  
  Bachelor's degree in a relevant field, such as surveying, engineering, or a related discipline with RICS or similar professional status.
• Proven surveying services experience in the insurance industry.
• Familiarity with regulatory requirements and compliance related to insurance surveying services.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and stakeholders.
• Strong problem-solving and decision-making abilities.
• Proficiency in relevant software tools and technologies.
• Willingness to travel as needed, Prior experience in establishing and leading a successful surveying services team supporting the insurance sector.
• Strong leadership skills, with the ability to effectively manage and motivate a team.
• Analytical mindset, with the ability to assess costs, risks, and potential return on investment for development of a new business or proposition.
  
  We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
• Competitive Benefits Package including : 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
• Generous Family Leave including : 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options.