Head of Theatres and Anaesthetics

Job Summary To provide high-level operational and strategic business planning and leadership to support the development and growth of the Theatres & Anaesthetics Department. Leading the review of relevant strategies and service plans to underpin the strategic objectives of the services, and the Hospital. To build relationships with key stakeholders to support the delivery of Bupa Cromwell Hospitals strategy and acting as the key link between services users and the hospital from both a quality and commercial performance perspective. To provide leadership, and continuing improvement to the people, within the defined clinical areas, ensuring the highest standards of patient care and service are delivered in an efficient and effective way.
Role Responsibilities and Duties: Leadership Provide strong, and visible leadership in partnership with the Clinical/Service Leads. Engage and influence service users (consultants), providing overarching relationship management between the Hospital and key service users. Lead by example, represent the Hospital and its Strategy, values and Code amongst the service delivery teams, Team Leaders/Heads of Department and Service Users. Confidently hold briefings, committee meetings, team meetings, aligning our people and services users with Hospital strategy and service direction.
Develop a wider leadership team within the Directorate. Drive employee engagement and Service User and Patient Recommendation/Satisfaction across the services. Set profit generation and efficiency in conjunction with the Financial Controller. Review/develop the service strategies underpinned by a business plan which will be led to deliver growth and profit generation.
Working closely with service users, evaluating service and maximising investment to delivery strong and sustainable growth. Own the performance of the Division, where improvement requires cross functional activity, lead and co-ordinate this to resolution. Lead the establishment of conducive commercial partnerships, represent the Division and/or wider Hospital services where appropriate, supported by the Commercial lead and/or other functions. Own and maintain key performance measures for the services, which monitor key outcomes, and demonstrate delivery of ambitious targets to continually improve performance.
Create strategies and execute them to continually drive improvements across all core performance indicators. Ensure that all staff working within the service are clear about what is expected and are working together in successful teams to achieve the hospitals vision. Challenge existing practices, ensuring that progressive solutions, which take into account models of best practice, are incorporated into service and business growth plans. Work closely with other Divisional/Directorate Managers, Clinicians and support services in other parts of the hospital to ensure delivery plans are compatible and to maximise opportunities for more efficient ways of working.
Work closely with other Divisional/Directorate Managers, Clinicians and support services in other parts of the hospital to explore the potential of establishing internal Service Level Agreements. Performance Management Ensure each Department within the service has clearly defined performance objectives supported by a management regime to deliver continuous improvement. Further develop and implement effective reporting arrangements in conjunction to accurately record and monitor performance against defined KPIs and to pro-actively manage and resolve variances. Fully understand the Divisions performance across all KPIs/Metrics, recognising the key drivers, and taking action to drive continuous improvement.
Maximise the opportunities that existing to increase throughput, profitability and quality. Work with the Chief Nursing Officer (CNO) and the Nursing Leadship to review the effectiveness of care pathways and to identify and rectify any blockages to performance. Provide regular reports on performance to the COO as requested, with assurance that appropriate follow up actions will be completed where necessary. Governance Establish a culture within the ward that ensures consistent compliance with internal policy and external regulatory standards, through monitoring and driving improvements on clinical indicators for nursing.
Accountable for ensuring standards in respect of all legislative requirements, including but not limited to CQC, HSE, DSE, Fire, COSHH, BLS, IR(ME)R Manual Handling, Safeguarding Children & Adults, Information Security, Infection Control and Blood Transfusion, are implemented and adhered to Monitor nursing effectiveness / success via patient satisfaction indicators, clinical incidents and complaints/compliments, participate in investigations and take action to deliver improvements. Oversee clinical audits of the department and ensure actions are taken to deliver improvements.Embed continued learning from incidents and complaints to drive quality in careAttend relevant internal meetings to ensure nursing voice and cascade of information In collaboration with the Clinical Directors and other consultants maintain a robust clinical governance system to assure patients of the highest standard of care acting within an assurance framework People Act as a role model to
promote an inclusive culture within the hospital Ensure systems are in place within departments to identify poor performance, conduct issues and that any individuals identified are appropriately supported and managed within local policies.Accountable for the leadership and direction of the service with strong levels of nursing staff engagement. Act as a change agent and innovator, promoting an effective change culture within nursing, medical and multidisciplinary teams Ensure the clinical voice is valued and heard across the organisation through effective flow of communication Manage team effectively, delegating appropriately and holding staff to account for the delivery of specific objectives and targets, maximising their performance through regular performance coaching and review, reflective practice and ensuring staff meet the required standards in their current job whilst developing their skills and knowledge. Assess needs and provide relevant support, information, advice
and counselling to staff where appropriate Undertake annual performance reviews of all direct report and establish overall goals for the service.Work with the COO and CNO to build a pipeline of talent that will sustain the performance of nursing services in the future.Work closely with other members of the senior clinical teams to deliver the successful implementation of key initiatives as appropriate.Work with the clinical education team to promote the professional development of staff.
Ensure the faciliation of mandatory training compliance across the division Communication To establish effective two-way channels of communication within the service and service users. Lead on relevant MDTs (multidisciplinary meetings), and User Group meetings and communication channels. Work closely with the Consultant relations team, to support the relationship management of new and existing services users, and to support engagement and on-boarding strategies and activities. Establish excellent communication with other managers in the hospital and the wider Bupa Group community to ensure that services are integrated.
Contributing to the relevant hospital leadership forums. Ensure that good practice is rapidly shared within the service and wider organisation where appropriate. Health & Safety Work closely with the Health & Safety Advisor on all matters related to Health & Safety. Be aware of, and conversant with, the Health and Safety at Work Act and comply with the regulations set down to ensure safety to patients, visitors and colleagues.
Record all accidents and untoward occurrences according to Hospital policy. Attend fire lectures and fire drills in accordance with the law and to be fully aware of the position of fire alarms, emergency equipment and exits. Attend all mandatory training as required. Infection Control Infection prevention and control is an essential aspect of patient care.
All post holders have a personal obligation to act to reduce Healthcare Associated Infections (HCAIs). They must attend mandatory training in infection prevention and control and be compliant with all measures required by the Hospital to reduce HCAIs. Post holders must be familiar with the Hospitals Infection Control Policies, including those that apply to their duties, such as the Hand Hygiene Policy, the Uniform Policy and Personal Protective Clothing Policy. Post holders who have clinical responsibilities must incorporate into their clinical activities up-to-date evidence that supports safe infection control practices and procedures, for example the use of aseptic techniques and the safe disposal of sharps.
Confidentiality and Disclosure of Information In the course of your normal work you will come into possession of confidential information concerning patients, the Cromwell and it staff. This information should be treated confidentially and in accordance with the Cromwell Hospitals policy and the Data Protection Act (1998) and European Union regulations. Data/Security The post holder is responsible for ensuring that he/she maintains the integrity and quality of both computerised and manual data