Head of UK Strategy and Business Development
Certas Energy
Head of UK Strategy and Business Development
Salary Not Specified
Certas Energy, Acle, Norfolk
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 20 Jun | Get your application in now before you're too late!
Closing date: Closing date not specified
job Ref: 6383a3266cd64fa7b69013fc305d32fe
Full Job Description
- Secure new market share across the current core competencies of SNAP
- Create and deliver a strategy for delivering sustainable revenues and margin from new product and services across the UK.
- Continuous review of business potential and identify potential new opportunities.
- Deliver a key account management framework, in collaboration with the European team, to retain and grow the value year on year across our collective UK and European fleet customer base leading with technology solutions and creating value for fleets.
- Oversee a process of regular strategic key account management with our service partners to leverage and identify new opportunities.
- Present customer and or service partner specific solutions demonstrating clear business value to decision makers. Engage in negotiations and the closing of deals where required.
- Conduct opportunity assessment for new opportunities, developing recommendations based on financial reward, risk and fit of client requirements versus SNAP's capabilities.
- Identify the value proposition and high-level solution parameters based on client requirements.
- Develop a structured plan on how to win the opportunity and drive through your teams for its successful execution.
- Manage a customer communication loop with our marketing team to ensure we have a customer first focus across all markets with an awareness of cultural differences.
- Identify and pursue new business opportunities, partnerships, and collaborations with providers of services to the mobility sector.
- Collaborate closely with other internal SNAP functional leads to achieve and exceed collective revenue targets from both fleets and service partners.
- Stay abreast of industry trends and competitor activities.
- Establish and maintain a high standard of professionalism and customer service to enhance satisfaction and loyalty client retainment.
- Address inquiries, concerns, and feedback promptly and effectively to its natural conclusion, working closely with the customer service teams to ensure a seamless client experience.
- Devise appropriate strategies to focus on core service user retention practices to prevent loss of trade through either voluntarily or involuntarily means via targeted KPI objectives.
Has quantifiable experience gained in an equivalent role, with significant experience in the European logistics industry. - Is fluent and strong in communication, negotiation, and presentation skills with the ability to communicate effectively in written and verbal form.
- Has a full, clean driving license with the willingness to undertake UK-wide travel and overnight stays where required for the proper performance of the role to be carried out.
- A Degree in a business management field or the equivalent would be a bonus but is not critical.
- Has relevant experience partnering in a high volume, client-focused environment and the ability to advise, guide and influence as needed.
- Can use data to find root causes and develop short, medium and long-term plans.
- Displays critical thinking and credible presentational capability.
- Intermediate to advanced Microsoft Word, Excel, PowerPoint, Outlook, CRM, SharePoint and other relevant electronic digital portal proficiency.
- Advanced communication (written and oral) techniques used across various forums
We currently have an opportunity for a Head of UK Strategy and Business Development to join our team at SNAP in Norwich working Monday to Friday 35hrs per week - Competitive Salary
- Management Bonus
- Ride to work scheme
- Brand discounts through Certas group scheme
- 25 days holiday (plus bank holidays)
- Buy and sell holiday scheme
- Company pension
you will support our teams to generate enhanced revenue, margin, and profitability through strategic developments with existing and new partners. The introduction and management of a healthy quantifiable UK pipeline via strategic planning, targeted sales lead management, prospecting for new customers and service partners. Build a robust network of key industry contacts, attending key trade shows, keeping up to date with the latest industry developments, including market positioning of corporate competitors.
Having been acquired by Certas Energy UK Ltd in 2018, SNAP Account is a unique and innovative company who, over the past 14 years, have become the UK and European market leaders for smart payments within the haulage industry. SNAP Account connects the entire road transport industry through modern technology solutions covering security and a complete international network of drivers, fleets, and roadside service providers. There are over 7,000 fleets with 180,000 HGV drivers who use SNAP Account daily when driving across Europe, and we connect them with over 500 service providers of truck parking, refreshments, overnight stays and truck washing facilities as well as road tolls to simplify fleet management whilst driving revenues for our service provider partners. With plans in place to invest heavily in developing our technology offering even further whilst continuing to grow our network across Europe, it makes it an exciting and rewarding time to be part of our continuous success story, Certas Energy is the leading independent distributor of fuels and lubricants in the UK.
With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day.
Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year.
We're proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers.
We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long-term business success.