Head of Visual Merchandising & Space Planning

As the Head of Visual Merchandising and Space Planning, reporting to the Chief Commercial Officer, you will be responsible for overseeing and guiding the Visual team and managing the visual direction across the retail and wholesale estate. Responsibilities

• Develop and Lead Visual Strategy: Accountable for defining and executing the company's visual merchandising strategy and guidelines, ensuring a consistent, inspiring customer experience that drives sales growth across the store portfolio.
• Team Leadership: Lead, mentor, and inspire both central and field-based Visual Merchandising teams, fostering collaboration and excellence in execution.
• Training and Development: Design and implement a comprehensive training strategy that supports business objectives while facilitating team development and progression.
• Retail Calendar Management: Develop and maintain a retail calendar that aligns with company strategy, ensuring deadlines and business objectives are met.
• Market Insight and Adaptation: Leverage a deep understanding of regional variations and external retail trends to capitalise on local and global opportunities, driving conversion and sales performance across stores.
• Cross-Department Collaboration: Partner closely with key internal departments to ensure alignment and successful implementation of the retail strategy across the store network.
• Store Design and Project Management: Collaborate with the Store Design team on refits and new store projects, ensuring retail and design requirements are fully integrated and met.
• Project Oversight: Oversee all small works projects, refits, and new store openings, ensuring they are completed to business standards and timelines.
• Collaborate with third-party brands to align and implement the shared retail strategy, including the integration of branded fixtures and displays.
• Stakeholder Management: Build and maintain strong relationships with key internal and external stakeholders to support the success of the VM function and wider business goals., We are one of the leading omni-channel retailers across the UK, but more than that we are a brilliant place to work. We value you and your development. We have loads of examples of people moving upwards, across to other departments and given training to excel their personal and professional skills.
Our aim to create a fun environment, where your success is paramount to ours and your are given the right tools, support and platform to achieve your goals. Diversity We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing service to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences. Recruitment Process We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a call or Teams video for an informal chat about the role, and to see if we're a good fit for you.


• Prior experience in Senior Visual Merchandising role(s) or management of space planning.
• You will have passion for fashion or sports retail with ability to impact commercial sales.
• Flexibility to travel as and when the role requires
• Be able to work independently, as well as part of a team.
• Be able to work in a fast-paced environment.
• Strong written and verbal communication skills.
• Strong organisational skills and effective time management.
• Must be able to work to tight deadlines and cope with working under pressure.
• An excellent communicator with the ability to build communication networks with store team and head office personnel.
• Knowledge of Power BI and other reporting software is advantageous.