Head Spa Therapist - Manchester, Greater Manchester

The new spa is state-of-the-art with new and exciting experiences for our customers to relax Inside, pamper Inside, and indulge Inside. The Spa includes wellness experiences consisting of 9 different heat experiences, Relaxation room, dedicated nail bar and four treatment rooms. In this role, you will be responsible for: As a qualified Head Therapist, you will be managing and developing existing team whilst recruiting new team members into to the Spa when needed, in order to provide professional Treatments and experience to guests. You will be managing the spa environment and treatment diary, whilst maximising opportunities for guests to enjoy our facilities and get the best out of their stay.

• In-depth knowledge of treatments
• Good financial knowledge with the ability to manage costs in line with the Spa budget.
• Able to set targets to ensure the department maximise on all sales opportunity.
• Able to manage multiple priorities and adapts quickly to changing requirements.
• Working as part of a team, the role requires a professional yet considerate approach, accompanied by enthusiasm at all times and a passion to deliver customer satisfaction.
The ideal candidate will embody the Trafford Leisure Values of Making a Difference, being Open and Honest, Valuing Diversity and bringing Energy & Empathy into all ways of working.

Trafford Leisure is looking for an outstanding person to join our team, in the role of Head Therapist. We promise a challenging but rewarding role within a Community Interest Company (CIC) that would be adding real value to the Trafford and wider Greater Manchester residents. Trafford Leisure is a community interest company, we exist to benefit the Trafford community and we are committed to being a responsible and sustainable employer. We are the largest operator of sport and leisure facilities in Trafford, operating eight indoor facilities, one golf course and driving range and 31 outdoor football pitches, attracting over 2 million visits per year and employing a workforce of over 300 people. Our team support, guide and motivate people and communities to get healthy and be active and we want YOU to become part of this fantastic team. The new brand , which embodies our purpose and will ultimately help us achieve our Vision of making Trafford the most active place in England, can now be seen and experienced at Urmston for the first time and we look forward to rolling out these positive changes to the rest of the Trafford Leisure estate., Trafford Leisure employs a team of over 500 friendly, fully qualified staff who can ensure that whatever your leisure goal, you can achieve it in an enjoyable way. Trafford Leisure is all about, 'More People, More Active, More Often' and with the vast array of leisure activities we provide we have something to offer everyone from toddlers through to seniors to achieve this. Trafford Leisure currently operates the major leisure facilities in Trafford, and is a non-profit distributing organisation, meaning any surplus that is generated is reinvested back into the facilities it operates. This reinvestment allows the company and the facilities to constantly grow and improve to the benefit of our users. The cornerstone of the Trafford Leisure operation is its provision of excellent customer care, through you the customers, our expert staff and continual monitoring of the products and services we offer, we are ever progressing to meet your ever changing needs.

Our business is led by a small, passionate and professional group of individuals. We work together to support and lead our dedicated teams across the organisation which despite its size and number of locations has a fantastic family feel. We are excited to be welcoming a new team member into the business and relish this opportunity to develop and grow as individuals, a team and a business. In addition to a fantastic working environment and the opportunity to make a real difference to the residents across Trafford you can also expect to be rewarded with;
• £ 14 per hour
• A progressive, structured and supportive environment in which to work
• Pension scheme
• 32 days holiday, raising incrementally to 38 days after 5-years' service, (including 8 bank holiday's and 2 Trafford Leisure days)
• Company sick pay
• Health and Ride 2 Work schemes
• Complementary Fitness Membership for you saving you up to £450 a year
• Heavily discounted Fitness Membership for up to 5 of your Family & Friends saving each person up to £300 a year
• 24/7 access to a GP
• Employee health scheme - including Confidential Counselling
• Employee Assistant Programme which as an employee could claim back up to £1150 per year of healthcare costs
• Access to a Perks at Work scheme for discounts
• Access to Manchester Credit Union for savings and loans