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Head Waiter - Harrogate

Grantley Hall

Head Waiter - Harrogate

Salary Not Specified

Grantley Hall, Harrogate

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 29 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 0b9ae781d3364722a1d00814af689b15

Full Job Description

  • Assist the Assistant Restaurant Manager in the running of the dinner service to the required standard

  • Be fully conversant with the key operational demands and systems of the department

  • Be a presence on the floor during service

  • Assist the Assistant Restaurant Managers with the ongoing improvement of standards, proposing ways of improving the product and services which we offer

  • Assist the Assistant Restaurant Managers to ensure all guests are provided with attentive, courteous, and professional service of the highest standard as defined in all SOP manuals

  • Ensure all employee in-house policies, procedures and government legislation are adhered to

  • Assist in ensuring the daily maintenance check and daily checklists are carried out and completed within the department

  • Working alongside the Assistant Restaurant Managers to ensure that we are meeting our weekly and monthly cover targets and average spends for dinner to constantly look for ways to increase profit and covers

    Hands on approach to work, always being productive and looking to improve

  • Passionate about Food & Beverage industy

  • Detail orientated and drives standards

  • Possess a positive attitude and a desire to learn

  • Ability to meet deadlines and work under pressure

  • Friendly, courteous and helpful with excellent communication skills

  • Motivated to go the extra mile for guests and colleagues

  • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team

    Grantley Hall is an exclusive, five star luxury hotel nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants and five sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar

    Grantley Hall offers a wide range of benefits and opportunities for all employees:

  • A monthly service charge - typically £2,400 annually

  • 31 days holiday increasing to 33 days with length of service

  • Access to earnings before payday (Wagestream)

  • Free parking

  • Complimentary meals when on duty

  • Discounted modern and spacious live-in accommodation

  • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…

  • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs

  • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products

  • Grantley Gateway - Discounts and cash back on shopping and trips out

  • Discounted hotel stays with Relais & Chateaux and Pride of Britain hotels

  • Complimentary bespoke uniform and annual shoe allowance

  • Free sight tests for those eligible

  • Onsite Team Gym with professional induction

  • Refer a Friend Scheme where you can earn up to £1000

  • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch'

  • Grantley Academy to support your development

  • Annual paid volunteering days