Health Care Assistant - Amazon Ward - Peterborough | North West Anglia NHS Foundation Trust

Our Healthcare Assistants play a vital role in supporting the team to provide a high quality care for children and their families and you will be work across Amazon and Jungle wards., Amazon & Jungle Children's Units can open a number and variety of opportunities for an enthusiastic and driven Health Care Assistant. We are passionate about the care and quality that children and their families receive within our units and have state-of-the-art facilities equipped with the latest equipment and this ensures that children receive the very highest standards of healthcare., Welcome children and families to the Department
- Ensure all areas are tidy and welcoming
- Ensure ward signs and notices are up-to-date and easy to read
- Ensure patient information material is accessible and up-to-date

Direct children and families to other areas and departments as required
- Facilitate use of wheelchairs, pushchairs, etc. when required

Be aware and understand the guidelines relating to Child
Protection issues.

Ensure smooth running of outpatient clinics

Contribute to administration
- Access careflow and e-track to enter and retrieve basic data (admission,
discharge, transfer) and log out
- Make and receive telephone calls
- Handle patient and relative enquiries
- Contribute to data collection as required

Care of children and families

Undertake routine observations
- Reassure and support child and family
- Weight and height children, recording results on e-track
- Obtain specimens required and once correctly labelled direct to
appropriate laboratory

Attend consultations for chaperoning if indicated

Support families following consultation
- Arrange follow-up
- Help arrange transport
- Arrange for further support/information if indicated in liaison with other
health professionals

Arrange specific equipment
- Organise maintenance and replacement of equipment
- Ensure adequate consumables are available for use

Maintains a safe environment

Infection control
- Limit risk of cross-infection to patients and other staff through safe
disposal of sharp and soiled items
- Limit risk of cross-infection through appropriate cleaning of equipment,
couches, trolleys and toys

Health and safety
- Ensure that equipment is stored safely and repaired promptly
- Ensure all potential hazards are stored out of reach of children
- Ensure that entrances, exits and fire exits remain uncluttered
- Attend regular updates on fire and manual handling in line with Trust
policy
- Advise parents/carers on appropriate health and safety issues
- Maintain personal standards of health, security and safety

Patient Well-being

Promote equality for all individuals
- Promote anti-discriminatory practice
- Maintain the confidentiality of information
- Promote and support individual rights and choice within service
delivery
- Acknowledge individual's personal beliefs and identity
- Support individuals through effective communications

Contribute to the ongoing support of patients, relatives and carers
- Enable patients to maintain their interests, identity and emotional well
being
- Act as an advocate for the child
- Support members of the patient's family during visits
- Enable the family and friends of the patient to support the patient

Be aware of the vulnerability of children and young people
- Have understanding of the potential for child abuse and be aware of
local guidelines
- Act to protect children by reporting concerns through relevant
professionals

Teamwork

Contribute to the development of self and team
- Contribute to My Performance Appraisal (MPA) with the manager or
supervisor
- Contribute to team meetings within the department and across the
Service Unit
- Contribute to suggestions to improve practice

Education

- Attend education appropriate to HCA role
- Identify development needs with team leader and ward manager
through your MPA

We are looking for individuals who are enthusiastic, driven and passionate about the care and quality that children and their families receive within our wards.

You will need to be able to remain calm in an emergency, compassionate when dealing with distressing situations and be keen to develop your skills within the role.

If you are hardworking, reliable and committed to the service, but can be flexible and adaptable we would love to receive an application from you

As part of our commitment to supporting our employees we offer a range of benefits including:

• Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);


• Membership of the NHS Pension Scheme:


• Flexible working opportunities;


• Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;


• Opportunities for career development and training to help you progress in your role;


• Wellbeing support and activities to promote a healthy work environment;


• Access to our in-house physiotherapy service;


• On-site canteens offering subsidised meals;


• Subsidised staff parking (currently free);


• Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough


We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.