Health Care Assistant - Bank - Birmingham

We are looking for experienced Health Care Assistants for our base in Birmingham on a flexible 24/7 zero-hour contract. This role supports qualified nursing staff in safely transferring patients and providing high-quality care across other business areas, working on trust wards and private units. The post holder will be responsible for promoting equality and diversity and ensuring that patient's dignity is a priority and that they are treated with compassion throughout. In addition, they will act within their sphere of responsibility, managing themselves and others and acting as a team leader without a qualified nurse., To assist the Operations Manager / RMN/ Rota Manager in ensuring all staff follow agreed policies and procedures detailed by Prometheus.

To maintain a safe working environment.

Responsibility for Resources:

Adhere to company guidelines for checking vehicles and equipment before the journey commences.

Highlight and report any issues and stock replacements to the RMN/ Clinical Logistic Manager or Operations Manager.

Independence / Initiative:

Take charge and lead the staffing team when transferring an informal patient.

Security:

To take all possible precautions to safeguard the welfare and safety of staff, patients and the public by implementing all policies and procedures relating to security.

Organisational:

The post holder ensures they contribute and work towards the company's aims and objectives.

The post holder as an individual is required to understand their responsibility for respecting and promoting issues of equality, diversity and rights following legislation and good practice.

Responsible for reading, understanding and complying with all relevant company policies and procedures.

Communication:

The post holder is responsible for ensuring accurate and timely records that comply with company policy reporting any issues as appropriate.

The post holder is responsible for ensuring they communicate with patients, both Prometheus staff and staff at collection and delivery addresses and actively listen to establish an understanding of the patient's needs.

Prometheus Safe and Secure is a specialist operator in the mental health sector, providing a 24/7 rapid response service to more than 40 NHS Trusts, ICB and private hospitals across the UK. We specialise in securing transportation and therapeutic observational care for people with various mental health needs and provide a premium service with rapid response times, highly trained and compassionate staff and prestige vehicles that offer a safe and comfortable environment. Our teams include registered mental health nurses and care assistants with a background in the mental health sector, who provide a bespoke wrap-around caretaking service with a holistic and therapeutic approach.