Health Care Assistant - Outpatients

We are currently recruiting an Health Care Assistant for our Outpatients Department. The role is full time, with flexible working considered.
The successful candidate will be joining our highly committed healthcare team, in the delivery of healthcare that is safe and caring; locally engaged; efficient and innovative. Providing high quality, patient centred care under the supervision of qualified staff.
The team at the Royal Orthopaedic NHS Foundation Trust provides a holistic approach when caring for a wide range of patients with complex musculoskeletal, spinal and oncology conditions, many of whom require high dependency care.
Please note that this job vacancy may close before the advertised closing date if a sufficient number of applications are received. To ensure your application is considered and to avoid disappointment, we advise submitting your application as soon as possible.
Please also note, any applicant who has previously applied for an Healthcare Assistant role with The Royal Orthopaedic Hospital within the last 6 months, need not to apply again., As one of the country's few Elective Orthopaedic Specialist Hospitals, 'The Royal Orthopaedic Hospital' receives referrals & transfers only and therefore has no 'Emergency Department'. This allows our team to focus their attention on the delivery of truly holistic and patient centred care.
With multi-professional team working we are continually enhancing the patient journey and experience with high quality, evidence-based care delivery. This includes, Critical Care Outreach, Tissue Viability, Safeguarding, Infection Prevention and Control any many more.
We have a strong commitment to education and training and will provide a comprehensive package of learning and skills-based competency, supported by senior clinical staff. All new starters will be offered a period of supernumerary practice and will be supported to complete the Care Certificate training programme if you have not already done so. We understand that changing jobs or embarking on a new career can be daunting, but we will support you all the way.
If you would like to work in a hospital that values you, supports you in allowing you the time to really care and is committed to your professional development then apply today!
Candidates that are shortlisted will be invited to an assessment day, where they will undertake a numeracy and literacy tests, followed by an interview if a passable mark is gained in the tests., · Support nurses and healthcare professionals in assisting patients in maintaining their personal hygiene needs prescribed in their individual plan of care (e.g. washing, bathing, dressing, toileting, care of nails, hair care etc).
· Support and observe the patient, reporting to the registered nurse/healthcare professional any changes that might affect the patients' health and well-being.
· Provide care with due compassion and respect to patient's customs, culture, rights and choices.
· Provide assistance and support to ensure the psychological/emotional and physical needs of patients are met, responding and reporting appropriately.
· Promote patient involvement in own care-no decision about me, without me.
· Support the maintenance of privacy and dignity.
· Support and assist patients with their nutritional/dietary needs including fluid intake.
· Work with registered nurses and healthcare professionals to assess patient's activities of daily living and the care required to promote independence.
· Assist in the preparation of patients for procedures/investigations and to collect/deliver specimens as required.
· Support the registered nurse/health professionals with carrying out duties e.g. chaperoning and observations and other delegated tasks whilst recognising own limitations.
· Report any safeguarding or other concerns immediately to the registered nurse/healthcare professional or via the Trusts Speak out Safely process.
· Preparation and cleaning of patient bed areas/rooms, cleaning equipment following discharge and transfer, safe disposal of soiled linen and tidying of general area.
· Contribute to the updating of patient records, ensuring accuracy and confidentiality at all times and in line with the Data Protection Act 2018.
COMMUNICATION AND WORKING RELATIONSHIPS
· Maintain confidentiality at all times.
· Promote effective and efficient communication with all members of the multi-professional team.
· Provide effective working relationships with patients/relatives/carers/ nursing team/medical and multi-disciplinary teams.
· Contribute to effective communication and minimise barriers where there are communication differences.
· Report any complaints to the registered practitioner in charge immediately.
· Provide and receive routine information.
· Exhibit professional behaviour and attitude at all times.
· Demonstrate excellent customer service skills., · Undertake all training and development courses deemed appropriate for the role as specified by Trust policy and procedure.
· Recognise own level of competence and limitations to ensure safe practice.
· Adhere to the Trust's uniform policy.
· Actively participate in the Trust's appraisal system
RESPONSIBLE FOR FINaNCiaL AND PHYSICAL RESOURCeS
· Ensure careful use of ward/department equipment; handling of patient valuables; order ward supplies.
· Maintain stock controls.
This is not an exhaustive list of duties and a regular review will take place with the postholder as part of their ongoing development and performance management.

· Demonstrate knowledge of personal care and related procedures.

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.
Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.
The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.
We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.
The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.