Health Care Co-coordinator

We take genuine pride in our friendly approach in Pre Assessment treating our patients with respect and honesty - a philosophy that is reflected in the outstanding level of care we deliver to our patients every day..
The successful candidate will be responsible for co-coordinating the administrative, physical and psychological care of patients attending clinics for assessment.
We are looking for a motivated and enthusiastic Health Care co-ordinator to join our team. This post will play a crucial role in ensuring quality and safe care is maintained, whilst moving forward to meet the evolving needs of the service and population we serve., The main duties of the role are to ensure that the patient receives a high standard of care in the department, + We work closely with our Anaesthetist colleagues and have good working relationships with all of the MDT members ensuring the patient's pathway is seamless., Undertake assessment of identified patients through the triaging process ensuring fitness to proceed to surgery.
Responsible for taking and recording basic observations
To locate, track and prepare skinny files
To provide assistance to medical and nursing staff as and when required
To take an active part in Pre Assessment meetings and discussions
Phlebotomy
To help maintain a high standard of patient care, remembering that we are often the first contact that patients and relatives have with the hospital
To prepare consulting rooms, clinics and trolleys
To assess patients that have been triaged as part of the POA process to ensure they are fit for admission.
To make appointments and cancel appointments
To record patient attendances at clinic, entering data on the computerised Patient Administration System (PAS)
To ensure patients who do not attend (DNA) are dealt with according to Trust guidelines
To print clinic lists and labels, filing forms and specimen bottles
Responsible for taking and recording basic observations
To locate, track and prepare skinny files
To notify the Medical services Transport Controller once patients are ready for collection
To ensure equipment and furniture is in good working order and to report loss, damage or need for replacement to the Senior Nurse, The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
RNOH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of RNOH will have their original documents verified using this technology.

Excellent communication skills
Good practical skills and organisational ability
An understanding of the pivotal role Pre Assessment has in the inpatient pathway
Good IT skills
Ability to work on own initiative and as part of a team

Please note in order to progress your application, your data will be processed by our 3^rd party recruitment providers - North London Partners Shared Service, who conduct recruitment activities on behalf of Royal National Orthopaedic Hospital NHS Trust.
The Royal National Orthopaedic Hospital NHS Trust is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the Trust. The RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients
+ Rated Good by the CQC
+ Two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility
+ Our Research and Innovation Centre works closely with our main academic partner, University College London
+ Recognised as a centre of excellence, leading on national initiatives, such as the Getting It Right First Time (GIRFT) Programme
+ Further major redevelopment underway across the Stanmore site - improving and modernising our facilities to maintain our position as the UK's leading centre for orthopaedic medicine
+ In the NHS staff survey, over 90% of our staff were satisfied with the quality of care they are able to give to patients - the best result of any NHS Trust in the country
+ Our staff also indicated that they had the best experience of appraisals as compared to all other NHS Trusts.
This is a great time to join us and play a critical role in the next stage of RNOH's journey to achieving an outstanding CQC rating.
Our aim is to remain a world-leading orthopaedic hospital with the best patient care and staff experience in the NHS. To do this, we have four core values that underpin everything that we do. We use our values to help ensure that we are always focused on the things that our staff and patients believe are most important:
+ Patients first, always
+ Excellence, in all we do
+ Trust, honesty and respect, for each other
+ Equality, for all
Our annual staff survey results have been improving year on year, with our staff telling us that their experience of working at the Trust is getting better and better. They also indicate that our staff feel very loyal to the RNOH and committed to its role in providing the very best care to our complex patient group. We hope that we can welcome you to our growing team soon., The RNOH operates a Smoke-Free Policy. Smoking is not permitted on any of the Trust's premises (including the grounds that those premises are sited on) or in any Trust owned vehicle.