Health Records Clerk - Paddock Wood | Maidstone and Tunbridge Wells NHS Trust

The Health Records Department consists of six core services based over three sites, and serves all Directorates and our patients.

We are a dynamic, diverse team of over one hundred staff, where patients and records always come first. We maintain a large library of over one million patient records to a high standard, from creation, scanning, validation, to destruction and everything in-between. Our approachable receptionists support the Outpatient team to run smooth and efficiently, striving for an excellent patient experience. And, we also have a growing Subject Access team who provides our patients and their representatives access to a copy of their records electronically, via a patient portal.

Our team is enthusiastic and supportive of removing the need for paper, and have accepted the huge challenge of scanning all paper records so they are available at the point of care for our patients.

At present, we have the following vacancies at our sites:

Tunbridge Wells Health Records site

• Full-time positions 37.5 hours per week Monday to Friday to meet service needs (this will include Saturday working on a rota system, working pattern will not exceed a 5-day working week)


OR

• Part-time/job share positions: 15-20 hours per week (this may include Saturday working on a rota system, working pattern will not exceed a 5-day working week)
  
  High level literacy and numeric skills


• Experience in scanning desirable but not essential


• Excellent attention to detail


• Excellent keyboard skills


• Good knowledge and understanding of the General Data Protection Act


• Exceptional interpersonal skills


• Good customer care skills


• Working to tight deadlines


• Experience of office work


• Ability to work under pressure


The work can require manual handling duties (lifting boxes up to 9kg) and be mentally demanding.

MTW is a large acute hospital trust in the south-east of England.

We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.

In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atStandard level.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)