Health Records Officer

To provide day to day supervision of the departments at Royal Stoke Ensuring staff rotas are complete

To respond to queries and problems as they arise, and if necessary escalate to your manger

To provide cover during periods of absence for the Support Manager to ensure the smooth running of the department

To carry out the Individual Performance Reviews of staff

To contribute towards the training of Health Records Staff and support career progression

To assist other managers within Health Records in training in Health and Safety issues, i.e. Manual Handling and Lifting

To have responsibility for the management of Health and Safety within the Health Records Offices

Ensure that all casenotes received into the department are logged onto the casenote tracking system and filed in a timely manner using the core departmental systems (for example IFit, Medway and iPortal)

To support the scanning process ensuring all clinic packs and documents required to be scanned are completed in a timely manner

To contribute to the development of standard operating procedures and key performance indicators for the department and if required advise service users on compliance relating to the management and storage of patient health records

To participate in the out of hours on call rota for the retrieval of casenotes required in an emergency

To provide help when needed within the Subject Access Office., To act as a supervisor overseeing the day to day workloads within Health Records Department and to provide a focal point for the provision of casenotes to wards, clinics and departments, and the provision of a quality health records service. Also overseeing the day to day workloads within the Subject Access Team and the Scanning Department.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.