Healthcare assistant

Communication and relationship skills Internal With all members of the Hospice multi-disciplinary team in assisting the planning, implementing and evaluating patient care. With patients, families and visitors, providing active listening and supportive care in helping to guide them through the dying process External With other healthcare / allied healthcare professionals. To provide and receive routine information. Which will require empathy, fact or persuasive skills or where there are barriers to understanding? Knowledge, training and experience It is a requirement of this role to complete the Care Certificate in the first 5 months of your employment if you do not have previous health and/or social care experience. If you do have experience, you will be required to complete a self-assessment skill as part of your local induction. Appreciation of the principles of Palliative Care. NVQ Level 2 or equivalent experience Knowledge of personal care and related procedures Experience of
working with or caring for people with advanced illness Good interpersonal skills Ability to work with emotionally distressed people and unpredictable situations Ability to use own discretion and initiative in complex situations. Analytical and judgement skills To observe and monitor the progress of the patient, in order to contribute to the process of evaluating care and to maintain patient records and care plan Provide and receive routine information, which will require empathy, tact or persuasive skills where there are barriers to understanding. Planning and organisational skills To deliver basic nursing care in line with the patients care plan, organising own day to day work tasks under supervision, reporting back to registered nurse as required. To participate in internal rotation within the unit working all shift patterns including day hospice. Physical skills The job holder will provide personal care duties to patients, this will include developing the use of physical skills i.e.
manoeuvring wheelchairs, beds, and trolleys and using hoists. Responsible for the safe use of equipment and maintaining stock orders on the To assist fully qualified nurses with on-site security of unit out of hours and to contribute to activities that ensures the safety of the physical environment of the ward for staff, patients and visitors. Responsibility for patient / client care To provide supportive care to patients and their carers throughout the patients disease and dying process To perform last offices and transfer of deceased patients to mortuary, to ensure the philosophy of the Hospice is respected and upheld. To assist trained staff in the role of Link Nurse for a specific area of patient care in line with the Essence of care. Responsibility for policy and service development implementation To be aware of and provide care in line with the code of Caldicott and Data Protection regarding patient information and be aware and follow local and relevant
organisation policies that ensure safe practice and effective delivery of care. To attend regular clinical supervision provided for clinical PCT staff and assist with advice to new and agency staff. Responsibilities for financial and physical resources Responsible for the safe use of equipment. Maintaining stock orders under the direction of the ward manager To be aware of cost implications of stock usage Responsibilities for human resources (HR) To adhere to PCT policies To attend regular clinical supervision provided for clinical PCT staff. Responsibilities for information resources To maintain patient confidentiality To adhere to CALDICOTT Data Protection Responsibilities for research and development (R&D) To assist in audits and changes in service department as necessary Freedom to act Work within environment under guidance and supervision of senior staff Physical effort (refer to effort factor questionnaire) Mental effort (refer to effort factor questionnaire)
Emotional effort (refer to effort factor questionnaire) Working conditions (refer to effort factor questionnaire)