Healthcare Assistant / Administration Assistant

Working within a small team supporting the nursing staff with the care of in-patients and out-patients.
Providing hospitality to patients.
Assisting in administration tasks.
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
There is a planned move for this service anticipated during 2026, when this role and base of work will relocate site. Upon relocation of the role/service, excess mileage allowance / reimbursement will not apply, and any travel between the postholder's home and work base will be classified as a commute. Any other changes unrelated to this, will be handled in line with Trust/National terms and conditions.

As University Hospitals Dorset we are a three site acute trust with 'university hospital' status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you'll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we're also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

Job overview
The Bournemouth Private Clinic ward provides private healthcare in an NHS setting, with all the proceeds going back into the NHS. We are part of Private Health University hospitals Dorset (PHUHD) and located within Bournemouth Hospital.
The change in services within UHD means that we will be expanding to the Poole Hospital site within the next few years.
We are looking for a highly motivated Health Care Assistant to join our team who will also be required to undertake some administration duties and provide hospitality for our patients.
We have 7 in-patient rooms, a treatment room and outpatient area set in the centre of the hospital.
We care for a variety of patients from surgical and medical specialities, some who have had complex surgery.
We regularly run outpatient clinics and procedures which you would be involved with.
Our patient feedback is excellent and we pride ourselves on going the extra mile to ensure our patients have the best stay they could as well as delivering high quality care.
Hospitality is a big part of the role and we work together as a team to deliver this so that our patients enjoy their fantastic en-suite rooms with sky TV and a special menu

Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.
This advert may be closed early if sufficient applications are received.
COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.
Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.