Healthcare Assistant - part time

This is a really varied and wide-ranging role it has everything from supporting nurses, midwives and the wider clinic teams in the coordination of treatments to patients while making sure they can have the best possible experience they can receive.

Youll talk to patients and support them throughout their treatment journey, provide them with information, resolving any queries or problems. Youll provide emotional support to them using empathy and understanding, and if you need to, signpost them to our counselling support services.

Youll support patients consultations with general healthcare duties such as taking their height, weight and blood pressure. Youll support the nursing team with preparing the Procedure Room, assisting with procedures, taking post-operation observations and also chaperoning the Consultants for procedures such as ultrasound scans

There is the potential of personal development in this role with training provided for cannulation and also assisting in theatre.

Youre a Health Care Assistant in a hospital setting or fertility clinic, with an NVQ Level 2 (or equivalent) in Health and Social Care. Youre also a team player with a desire for continuous personal and professional development.

Excellent communication is required as youll be dealing with people from all backgrounds, making in and outbound calls where needed, delivering a high-quality patient experience youre acting as a Care Fertility ambassador in all of your interactions.

Strong administration skills, with great attention to detail is needed as youll need to accurately input data, find information on the clinical patient database and follow the system pathways to ensure patient record are accurate.

We have a diverse range of patients who have a diverse range of needs, at Care we have an inclusive approach and embrace diversity.

Care Fertility is the UKs most trusted fertility specialists with over 25 years' experience making family possible for everyone.

Care Fertility is a national network of clinics across the UK, bringing world-class treatments directly to our clients. Our passionate teams deliver personalised treatments and support our clients every step of the way.

Our mission is to make family possible for everyone; through compassion, collaboration and expertise.

Our Promise; We are putting the care into fertility. We promise to do everything in our power to make our clients' dream come true. We will make them feel seen, heard, and supported every step of the way.

We are always looking for amazing people to join our team and join us on our mission.

This is a part-time role working 20hrs, across 4 days a week (either 08:00-13:00 or 12:00-17:00) between Monday to Friday with some Saturday mornings, at our Northampton clinic (67 The Avenue, NN1 5BT). If you drive, we have free onsite parking.

In a company where hard work and great results are recognised, you can look forward to a supportive culture of collaboration where we value each other.

• Salary of £12,266 (£23,000 FTE)


• 33 Days annual leave (inc. public holidays)


• Pension scheme


• Life assurance


• A range of benefits including retail discounts, a wellbeing hub, holiday trading.