Healthcare Sales Consultant

We acknowledge and appreciate the exceptional efforts of our people in protecting what matters most to our customers. In exchange we offer a series of core and supporting benefits designed to empower our people to thrive both professionally and personally., We believe in hiring people who possess the appropriate skills and values that align with our vision. Our selection process is fair and equitable, ensuring that all candidates have an equal opportunity to join us. We are dedicated to promoting diversity and inclusion, and we actively encourage applications from individuals of all backgrounds. As an Equal Opportunities Employer, we take pride in treating our employees and potential hires with respect and without discrimination based on any Protected Characteristics., AXA UK are recognised as a Disability Confident Leader. We actively encourage applications from people who face barriers in the workplace due to a disability or long-term health condition. We participate in the Disability Confident 'Offer of Interview' scheme. This means a fair and proportionate number of candidates with long-term health conditions or disabilities who meet the essential criteria of a job, will be offered an interview.

• You'll need to show you meet the essential criteria as detailed in the job advert or job description
• You don't need to share the details of your long term health condition or disability for your application to be considered under this scheme
As part of your application, you'll be asked if you would like to 'opt in'. To ensure ease of access, every job advert lists a responsible Talent Acquisition contact, who'll be able to connect you with our Accessibility Concierge if you require any support. Screening & Conduct As a regulated financial services company, all successful candidates will be subject to pre-employment checks. Additionally, adherence to the Prudential Regulation Authority's (PRA) Insurance Conduct Standards and the Financial Conduct Authority's (FCA) Conduct Rules will be required., This depends on the location of the role, and what works best for you and the interviewer. We'll give you all the information you need to prepare for whichever format's used for your interview.I'm struggling to connect to my online interview, what should I do? Don't worry, we know these things happen. Get in touch with the person who arranged your interview, or the Talent Acquisition contact. One of the team will be able to help get the interview started or re-arrange it for a different time.How do I get feedback on my interview? Whenever possible, we'll call and provide feedback by phone. Sometimes, we'll need to provide feedback by email.How can I prepare for my interview? We'll send a candidate preparation pack before the interview to help you prepare.


• Experience in a customer facing role is essential.
• Ability to connect with a variety of people over the phone and via email, translating complex information in a simple way whilst following a call guide.
• Customer focused, with the ability to show empathy and build rapport, listening and assessing situations quickly whilst conducting yourself in a professional manner.
• Receptive to regular coaching and feedback given by your managers, taking accountability for your own self-development.
• Resilient and ambitious with a determination to succeed.
• Highly adaptable to change and managing multiple priorities.
• It would be advantageous to have experience in a telephone-based role and/ or within an FCA regulated environment.
When applying to this role, we'll ask you to complete several screening questions. Please ensure you answer these, as they form part of our shortlisting process. Following this, the first stage of the interview process is completion of an Arctic Shores Assessment. This is an online, behaviour-based assessment that doesn't contain any questions. Instead, it's a series of engaging, intuitive tasks. As you respond to each task, we can paint an accurate picture of your natural strengths. You'll have two days to complete the assessment. The next and final stage, if shortlisted, is that we will invite you to attend an interview which will take place from 27th January until 7th February in our Bournemouth office. As a precondition of employment for this role, you must be eligible and authorized to work in the United Kingdom.

At AXA Health, we're looking for talented Healthcare Sales Consultants to join our highly successful sales team in Bournemouth. As a Healthcare Sales Consultant, you'll be contacting customers who have enquired directly with AXA Health online into Private Healthcare Insurance. You'll listen to our customers' needs and provide suitable cover options offering tailored solutions. As part of this role, you'll be comfortable having sensitive conversations and taking an empathetic approach you'll translate factual and sometimes complex information in a simple way, converting these enquiries into sales through building rapport and listening. After your initial office based training period of 12 weeks, you'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events., At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We're transforming our business by developing easy, efficient, digital experiences for our customers. We're a collective of specialists passionate about helping our members flourish, whether that's individuals and families, small businesses or huge corporates., At AXA we have a culture of trust, respect and care, where everyone belongs. We have an ambition to become one of the most inspiring companies to work for, as such we're committed to supporting employee needs, providing meaningful career development, and celebrating differences. We all have a role to play in ensuring a working environment in which everyone, regardless of who they are, can reach their true potential., At AXA we're committed to offering a fair and inclusive experience to all candidates. You're encouraged to report, in good faith, any concerns of behaviour or processes believed to be inappropriate, unethical, or illegal. Should you wish to report any concerns, you can do this through by sending an email to speak-up@axa.com, AXA's dedicated hotline. This service is managed by an independent investigation team. Please note that this email address is not for dealing with job or application related queries. Read more

Working Hours & Shift Pattern: Full time, 37.5 hours per week, Monday to Friday between 9am and 6pm with an early finish of 2.30pm on Fridays, no evenings or weekend. Career Development: Career development is an integral part of AXA Health, so as well as offering a competitive starting salary, the opportunity for progression is realistic. Each year, your performance will be assessed and providing you hit the required sales and customer goals, you can move through the eight salary bandings - a maximum of two levels per year. Induction & Training: Induction Date: 17th March 2025. When you join us, you'll be given extensive training on our products and tools to ensure you have the knowledge and skills to succeed. Training starts with a three-week programme and after this you'll join one of our 5 sales teams where you'll receive one-to-one coaching sessions, role play and live listening. Our sessions will help to motivate and inspire you as well as support you with your sales techniques. At AXA Health, we flourish on a supportive working environment, on open and honest conversations and on regular coaching and development. You will be constantly supported in your role, looking for ways to improve and progress, and to make the most of your skillset. What you'll be doing:
• Using warm leads to call customers who have enquired online about Private Healthcare Insurance and converting these into sales.
• Listening to customers' needs and providing suitable cover options offering tailored solutions.
• Having sensitive conversations and being empathic.
• Translating factual and complex information in a simple way.
• Building rapport with customers.
• Working in a supportive and collaborative environment.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply., This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
• Competitive annual starting salary of £30,000.
• Salary framework with an opportunity to increase basic annual salary to up to £57,641 dependent on performance against business expectations.
• On target annual performance bonus of 12.5%, with the opportunity to achieve up to 20% .
• Contributory pension scheme (up to 12% employer contributions).
• Life Assurance (up to 10 x annual salary).
• 25 days annual leave plus Bank Holidays.
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
• AXA employee discounts.
• Gym benefits., When will I hear back from you after my interview?
We aim to provide feedback as soon as the interview process allows. The time period will vary depending on the role.How do I discuss the package I've been offered for a role? You can discuss the package with your Talent Acquisition contact at offer stage.Yay! I've got the role, what's next? We'll carry out a number of background checks before you start. This is known as 'screening'.Do you do any background checks? Yes. All financial services companies, including AXA, are regulated by the Financial Conduct Authority (FCA). Being part of a regulated industry means we must check the background of all applicants before we confirm a job offer. Pre-employment screening is not just regulatory, it also gives us the confidence that our people are the right fit to protect what matters to customers, colleagues, and our business.
• Who is screened? Everyone, from first-jobbers to senior directors! Often, the higher up the career ladder you are, the more stringent the screening becomes.
• What is screened? Identity and address; qualifications; employment history; credit check; criminal record; directorships.
If you think anything may affect these checks, please tell us.What benefits or perks do you offer? At AXA, we appreciate the people who work for us and regularly review our rewards package to reflect that. The advert for the role you're interested in will detail what you can expect to receive, but you can see an overview of our benefits and perks on our Why Join Us page.Does AXA offer car allowance or a company car? This depends on the grade, role, and eligibility of the employee. Check the benefits listed on the ad for the role you're interested in or confirm with your recruitment contact.