Help for Heroes - Individual Giving Officer - Digital Mobilisation

We have an incredible opportunity for a Individual Giving Officer - (Digital Mobilisation) to join our team n a part-time basis, working 21 hours per week across 3 days. Ideally, these hours will include Tuesdays., This role will be pivotal in growing the Help for Heroes email supporter base driving income and engagement from different audiences. It's an exciting chance to be a part of a rapidly growing Individual Giving programme, to working with internal and external stakeholders to produce digital campaigns with advocacy and campaigning at the heart of what you do.

You will be involved in recruiting, engaging and converting the supporter community across digital channels, predominantly via email and DotDigital. It is key advanced engaging supporter journeys via email, following and creating automation journeys whilst also coming up with creative ideas for execution. Motivating supporters to engage with the charity, whether by signing our latest petition, donating, or signing up to become a regular giver.

Additionally, you'll be able to report and analyse on all elements of our digital mobilisation campaigns, reacting to audience and sector insight to optimise our supporter journey.

About the Team

You'll be joining the wider Commercial /Fundraising Directorate, who are focused on driving income for Help for Heroes. And you'll be working directly in the Individual Giving team, a quickly growing team within the Directorate. Help for Heroes has supported more than 30,000 people since 2007, and you can be a part of making such an incredible difference every day.

Do you have experience in delivering digital mobilisation campaigns? Engaging with supporters on supporter journeys via emails? Or converting digital leads into cash donors, regular givers, or lottery players, whilst also engaging them with advocacy or campaigning actions.

Are you passionate about mobilising supporters and maximising their loyalty through multi-channel supporter campaigns? Are you eager to create automated supporter journeys via email?

Do you understand Individual Giving audiences and their motivations for giving and want to be involved in this exciting new Individual Giving programme you can be proud of?

You love a challenge, are passionate and motivated, and want the chance to make a massive difference at an amazing charity.

We are open to experience outside of the charity sector, having experience in project management and/or marketing, including reporting on activity, would be beneficial to this role.

At Help for Heroes, we help the Armed Forces community live well after service. Life can be tough when a military career comes to an end, especially if it has been cut short by illness or injury. Overnight, people lose not only their job, but also a support network that is like family. There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service.

As One Team we share a philosophy - I.C.A.R.E. It's the way we walk and talk, the way we interact with others and how we approach everything we do. We are