Helpdesk Administrator

We are looking for a Helpdesk Administrator to join the Commercial Property Maintenance team on one of our projects in Central London. The purpose of the role will be to provide operational administrative support to contracts manager and onsite team in addition to the effective and efficient operation of the onsite helpdesk. What you'll do:

• Overall control of computerised maintenance system on sites, which fall under group portfolio
• Site asset management
• Coordination of work with onsite building assistants
• Organise planned and reactive sub-contractors
• Provide day-to-day management of the CAFM system to ensure we meet our contractual obligations
• Monitor and manage outstanding job sheets and produce backlog reports to ensure the CAFM system is up to date at all times
• Raise all necessary paperwork to procure subcontract services in line with company policies and contract specific service levels
What you'll bring to the role:
• Deliver results
• Focus on customers
• Communication
  
  Able to prioritise workloads and work well under pressure
• Good computer skills especially Word and Excel
• A working knowledge of PPM & reactive systems
• Working in a role requiring high volume data input with good numeracy skills
• Previous experience of using a CAFM system
• Previous Helpdesk Experience required.
  
  Skanska, one of the world's largest development and construction companies, dates back 135 years and had a 2021 revenue of around £12.5 billion. We have 3,300 experts in the UK alone, could joining us be your next career move?
Our Building Services division provides complete Facilities Management of properties throughout the UK, providing mechanical and electrical engineering support, cleaning, catering and grounds maintenance on a planned and reactive basis, using technological solutions to manage our teams in the most efficient ways.