Helpdesk Coordinator
Phosters FM
Helpdesk Coordinator
Salary Not Specified
Phosters FM, Kidderminster, Worcestershire
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 30 Aug | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 82744d28cc8947d4bdd40ee0df6d5fba
Full Job Description
- Answering helpdesk calls within a maximum of 3 rings
- Raising jobs recieved via email, phone call or client system
- schedule works for engineers with your area
- Ensure Tabs our in house system is up to date at all times including latest information.
- Chase subcontractors for ETA's and updates
- Raise purchase orders upon request
- Work with Mangers & Clients within your area
- Follow escalation process ensuring jobs are completed with SLA
- Salary to be confirmed at interview.
This position will be discussed in greater detail at interview stage.