Helpdesk Operator Relief

An exciting opportunity has arisen for a dynamic and enthusiastic individual to join our Operational Helpdesk Team at The Mid Yorkshire Teaching NHS Trust as a Helpdesk Operator.

The Operational Portering Helpdesk Team provide a helpdesk service that enables wards and departments to access Facilities services. As a Helpdesk Operator you will assign work to our facilities teams using an IT based Task Management System, As Helpdesk Operator you will work as part of a team providing a helpdesk service for our wards and departments to enable them to access on site Facilities services

The Helpdesk Operator will communicate requests for work via radios effectively and efficiently using the IT based Task Management System

Being the first point of contact for the service you will be courteous and polite to all service users at all times

There may also be a requirement from time to time for the Helpdesk Operator to work within the Portering team

If you are looking for a change, if you are highly motivated, a good team player and have a can-do attitude, then we invite you to apply for the position of Helpdesk Operator and join our successful team

Previous experience of working in a healthcare setting or helpdesk environment would be desirable, although we will provide you with all the support and training you need to thrive in the role

We provide care and support to over half a million people in Wakefield and Kirklees in their homes, in community settings and across our three hospital sites at Pontefract, Dewsbury and Pinderfields (in Wakefield).

Always striving for excellence, we are at the forefront of innovation and research and we invest in teaching and the development of our workforce.

We live by our values of caring, improving, being respectful and maintaining high standards. We listen and learn because we aim to make Mid Yorkshire the best place to work and the best place to receive care.

We have a clear vision, and you could be part of this! If you share our values and you want to make a difference to the lives of our patients and their families and carers, we would love to hear from you.

This is a full time position working 37.5 hours per week.

The shift pattern is 5 shifts over 7 days.

The post holder will be required to work any relief shift pattern 24/7, 4 week rota period to provide facilities services.

Please note that this role is not on the Home Office list of occupations eligible for sponsorship under the Skilled Worker route.