High Frequency User Practitioner

Base: Leicester Royal Infirmary Emergency Department. You may be required to work in other designated locations of the Trust as well as your primary base. In particular, flexibility is required across the three main hospital sites (Leicester Royal Infirmary, Leicester General Hospital and Glenfield Hospital). If your initial location is one of these sites excess travel reimbursement would not apply for a permanent or temporary change of base.
Reports to: Senior / Team Leader Emergency Floor Discharge Practitioner
Accountable to: Discharge Matron. Deputy Head of Nursing/ Head of Nursing (professionally accountable to lead AHP therapist), To be based in the UHL but working collaboratively across CMG's and with community partners to identify and proactively work with those individuals who are High Frequency Users of the Emergency Department . To promote and advocate for the care provision and the smooth transition of patients in the acute care areas (Emergency Department & Emergency Floor) and ensure that patients are cared for in the appropriate environment. The practitioner will act as the clinical and professional resource to the multi- professional, multi-agency team, patients and carers identified as a High Frequency User of the Emergency Department.
To be based in the UHL but working within the Primary and Secondary interface to identify and proactively work with the multidisciplinary team. To promote the care provision and the smooth transition of patients in the acute care areas (Emergency Department & Emergency Floor) and ensure the patient is cared for in the appropriate environment.
The practitioner will act as the clinical and professional resource to the multi- professional team, patients and carers within their specialist service.

Working for our organisation
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
+ high-quality care for all,
+ being a great place to work,
+ partnerships for impact, and
+ research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
+ we are compassionate,
+ we are proud,
+ we are inclusive, and
+ we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies, + Work autonomously, as part of the University Hospitals Of Leicester High frequency Users program and the Leicester Royal Infirmary Emergency Floor,whilst building and maintaining relationships and networks with Partners both internal to UHL and external within the Community.
+ To work alongside the Emergency Department MDT and High frequency users MDT to identify and respond to unmet needs in those individuals who present as High Frequency Users to the Emergency Department. To advocate on behalf of patients to promote safe and timely discharge from the Emergency Department and to avoid admission into hospital
+ Ensure that robust systems are in place for effective monitoring of performance against national and local indicators and any other reporting requirements. The post holder will be expected to be familiar with all local and NIHCE guidance relevant to the speciality.
+ To develop and maintain an accurate and effective record keeping system, collecting statistical data and writing reports on a regular basis, and presenting to appropriate forums within and external to Trust.

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.
Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.
UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.
Disclosure and Barring Service Check
Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.
The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.
The current price of a check is £38 for an enhanced and £18 for a standard check.
COVID 19 Risk Assessment
Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.
The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.
If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.
Covid Vaccination Status
Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.
University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.