Higher Clerical Officer

An exciting opportunity has arisen for an enthusiastic, conscientious and dedicated Higher Clerical Officer to join the Engineering and Building Facilities Management Team which manages all reactive and planned works at sites within the CHoICE Management portfolio. The successful applicant will be joining a dynamic team which forms part of an organisation which is constantly exploring options and developing new opportunities to provide the best possible healthcare facilities management services within the region to its existing customers.

The role will consist of three key elements which form part the key services provided: administrative support in relation to engineering and building related processes/service and compliance undertaken on site and other sites maintained by CHoICE, inclusion within the team that initial welcomes/registers external contractors attendance on site and inclusion within the team that forms part of the Estates helpdesk team who may initially receive emergency reactive breakdown calls before escalating in an appropriate manner.

As a result of the varying workload the team is looking for a dynamic individual who can rise to the challenge of reacting accordingly in an effective and efficient manner when faced with multiple challenges across a typical working day.

All applicants must have a positive, friendly and co-operative manner whilst being prepared to be flexible to meet the service needs of a large Acute NHS Trust. The successful candidate will need to ensure that they possess the appropriate customer focused attitude and at time negotiation skills that will be used to represent the front of house characteristics which is required as part of the role.

The ideal candidate will have an understanding of basic engineering/building related activities which will typically be completed as part of a large facilities management team, however on the job development and learning will be provided if necessary. The successful candidate will need to be able to flex and react to peaks in workloads during key operational windows, as well as being able to learn how to operate new Estates related operating systems and develop or maintain existing databases using existing workflows which are used to manage a range of estates related requests.

Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.

City Hospitals Independent Commercial Enterprises Ltd (CHoICE - trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). Based at Sunderland Royal Hospital, providing a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ around 650 staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement specialists and pharmacists.

Commitment, Care and Compassion- our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Childcare Co-ordinator to help staff with childcare arrangements.