Highway Assessment Officer

As a modern, flexible, and effective organisation, we are committed to making a positive impact on the environment, the communities we serve, and the careers of our team members. An opportunity has arisen to join our Highways Team as an Highways Assessment Officer. In this role, you will collaborate with a dedicated team to make a meaningful difference in our services and support the communities we serve.
Reimagine the possibilities
- Would you like to work in an incredibly varied, challenging and rewarding role?
- Do you have an eye for detail and commitment to meet deadlines?
- Are you able to work on your own as well as part of a large team to ensure the public highway is safe for all?
- Are you passionate about making a positive difference for highway users in Suffolk?

Your role and responsibilities
- fulfil Suffolk County Council's statutory duty by conducting regular highway safety inspections
- respond to customer reports by carrying out ad-hoc safety inspections and providing updates on the outcomes
- initiate reactive repair works based on inspection findings to restore the highway to a safe condition
- perform regular audits of completed works to ensure high-quality standards are upheld
- employ AI technology to assess the condition of the highway effectively.

You will need
- ability to manage multiple tasks, prioritise work, and complete inspections on time, with the flexibility to travel to multiple locations as needed
- to be accurate in identifying defects, recording findings, and providing clear and concise instructions on the required actions
- to learn all associated standards and requirements of the role, with flexibility to work across various locations as needed
- to collaborate with colleagues, and the public, ensuring clear communication with a customer-focused approach, and a visible ambassador for the service
- the ability to work with and adapt to developing technology and software systems used in highway management and inspections.
You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team
Join our dynamic Highways Assessment team, where you'll play a key role in ensuring the highway network is safe for use and maintenance activities are prioritised and completed. You'll be part of a collaborative and supportive team of 21 Highways Assessment Officers who are led by 3 Highways Assessment Engineers. This role is working based in our Halesworth Service Delivery Centre covering the eastern parts of Suffolk
Our team thrives in an open and encouraging environment where every case brings new challenges, and peer learning is highly valued.
If you're someone who enjoys a balance of teamwork and independent responsibility, has a keen eye for detail, and is excited to make a meaningful contribution to an efficient and effective highways service, we'd love to hear from you

Empowering Everyone
We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

Step 3 - Upload a supporting statement answering the following questions below (no more than 300 words per question). You should use the Supporting Statement template.
1. Tell us about a time when you had to manage multiple tasks with tight deadlines. How did you decide what to do first, and how did you make sure everything was completed on time without sacrificing quality
2. Tell us about a situation where you had to work with others to solve a problem or achieve a goal. How did you communicate and collaborate effectively?
3. How do you approach learning new tools or standards in your work? Can you provide an example of a time when you had to adapt to a change?

£32,076 per annum (pro rata if part time)
- 37 hours per week - Flexible working options available
- Permanent, This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Onsite
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you'll enjoy:

up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day

Plus lots more!